Ebay Auspost Label system generating dud labels 16/3

 

 Just a warning folks.

 Got off long phone conversations with Aussie Post and eBay customer service who naturally enoughed blamed each other and suggested I call each other. Long story short: the "Print Post Label" system in Ebay is generating dud labels that the post office can't accept and cannot be tracked. If you click on the tracking number that is generated when you purchase a label ( for a 500g satchel in my case) and click it again to get to the Aust Post tracking site you will see it says  "Product not trackable". No worries taking your money though 😛

 No solutions or timeframe offered by eBay staffers. The suggestion was to cancel the labels and pay over the counter.

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Re: Ebay Auspost Label system generating dud labels 16/3


@crowsman53

 I think C&S postage is dearer? I remember checking it and finding the Ebay labels better value, unless that has changed. I will go and have a look now.


Yes C&S are a little dearer but a lot less hassle I personally have not used eBay Labels for about 6 months but at least I dont have huge eBay fees any more.

 

Crowsman

 

2015 The Year For The Adelade Crows

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Re: Ebay Auspost Label system generating dud labels 16/3

Just went to the PO with the $7.15 Ebay 500 grams Printed Label Scanned through Ok
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Re: Ebay Auspost Label system generating dud labels 16/3

Same problem today for me with 500 gram satchel,cancelled it and sending in a padded bag,think I'll post anyway next time.

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Re: Ebay Auspost Label system generating dud labels 16/3

I have had the same problem with 3 500 gram satchels now, They don't all do it most scan through fine and it seems to be completely random as there is no link with their addresses, they're all in different states. I haven't had a problem with 3kg satchels yet thank goodness. That would be very annoying because the cost to post those parcels with other methods is quite a bit more expensive than eBay satchels.

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