Ebay purchases/payment policy

[grandad0650]

I have just been informed (after my listings were removed) by ebay that I must accept any form of  payment that the buyer wishes to use and that includes any sale that is a pickup/collect.II am not allowed to stipulate in my listing cash only on pickup although ebay allows cash to be given in this instance, but not posted. I now bring your attention to paypal

When a buyer collects the item,after paying by paypal, there is nothing to stop them from reversing the payment, and according to paypal Seller Protection Policy, there is nothing that can be done about it, the reason being is that I do not have any proof that the item was collected as I do not have a receipt as you do when posting 

The only thing I can think of in this instance is to refuse any pickups, this then limits your buyers, but is this allowed to be put in your listing?  I myself would not bid on any item offered in my state for sale that I could not collectit would save money on postage

Talk about ebay scratch paypals back and in turn scratches the postal services back, inturn the postal service scratch ebays back

Any thoughts sellers  

 written by grandma

[belindabargainhunter]

my thinking was that if he is not allowed to say cash only then the buyer would see cash on delivery the better of the two options.

[Anonymous]

CASH ON DELIVERY is C.O.D. That is a completely different thing than paying cash on pickup. It is when you send out an item and the buyer pays for it when it is being delivered. In my opinion you would be crazy to use this method to sell anything.

[i-once-was-bump]

I have posted on this before and as usual some of the regulars here will argue just for the sake of it as they did last time.... Thats what they do on these forums im afraid.

 But I have a negative feedback for just this situation. I refunded a paypal payment on an item which was to be collected. This was because in the past I have had an item collected and then chargedback by a dishonest buyer.

 It is against the law for a business to accept payment by Credit Card in advance on an item to be collected at a later date. The same precedent should apply to paypal. However neither Ebay or Paypal are answerable to Australian law. ( I knoew this as a fact because I used to have merchant facilities in my Sydney store and i spent 7 years as a practicing Solicitor for.)

 They will make you accept paypal on an item to be collected and you will not be protected if the buyer is dishonest. They can even claim you offered free post verbally and so you will need to prove postage. Your options are as you have found to have your listing cancelled or to risk negative feedback by spiteful buyers if you refund their Paypal payment..

I don't know why anyone would argue with you over that, seems perfectly sensible to me.

My only thoughts are that a buyer can use a credit card to pay for a pick up purchase if they use Paypal if they don't have the money to pay cash. But that is their problem not the sellers and maybe they should get a cash advance if they want the item.

[belindabargainhunter]

I would ask where u get your information from as Target takes credit card for click and collect I order pay by visa then pick up 2-3 weeks later.

Scoopon, cudo etc I pay for deals American express then order from the company later.

I have phoned may stores where they have an item I want pay them over the phone with my master card and pick it up later.

Photos that I have developed. I order pay buy card and pick up the next day.

[phorum_junkie*]

Just how many times do I have to post this.

It is perfectly simple to list without having to accept Paypal for pick up items.

1. In delivery methods only select freight.

2. In payment methods select Paypal and cash on pick up (not COD)

3. State in listing that you prefer cash on pick up however you are happy to arrange freight if the buyer wishes and to ask for a quote.

Result:

They either turn up with the cash or you send them an invoice including delivery (usually extremely expensive) using Pack & Send's most expensive, on line trackable, fully insured service plus a decent handling charge and they either pay with Paypal or you open an unpaid item dispute.

[shepherdsrule]

And that is how it is done.....well done PJ

[garrcc]

Hiya

just wondering ......if a buyer pays via paypal for a pick up item....then does a chargeback i.e gets his/her money back. Does that not mean that any buyer paying via Pay pal can do a chargeback...even if the item is sent via post, courier, etc..........????

Just wondering?????

[i-once-was-bump]

Just how many times do I have to post this.

Every time a new thread is started on the subject.

PJ surely you realise that not everyone sits here reading all the threads everyday of their life and only come here when things go wrong.

If a seller were to search the subject and posted on an old thread they would be crucified for digging up old threads.

However if you are tired of posting the information then don't continue to do so.

[viewmont1071]

Open a paymate account and offer paymate and cash on pick up for your local pick up items.

The buyer will need to either learn to trust paymate or pay cash

[grandad0650]

Well thank you PJ----- but you don't have to be rude about it, if you don't like seeing the same questions asked ( this is my first question here) back off and find something else to do with your time than peruse this disscussion board and have your 2 cents worth

Again written by grandma