Ebay rules on proof of delivery in Australia

Yes i have read ebays policy---too much legal speak'

 

I believe.

Tracking is required.

 

What about signature on delivery---does that mean:

 

The person to whom it is addressed

 

The person who purchased the item or

 

Any tom dick or harry who happens to be on or near the premises that it is addressed to ( as a buyer this happened to me)

 

Any thoughts

Thanks

Message 1 of 13
Latest reply
12 REPLIES 12

Re: Ebay rules on proof of delivery in Australia

A little off subject, but we recently had an interesting case with a buyer making an INR claim on eBay/PayPal.  The item was sent by regular mail, with no tracking, BUT the buyer left positive fb on eBay saying they were happy with the product.

 

(a) Buyer gives positive feeback

(b) Buyer claims non receipt

(c) PayPal refunds buyer

(D) To claim seller protection PayPal insists we need to provide tracking to prove item was delivered.  Buyer feedback to the same effect was not acceptable.

 

Go figure!

Message 11 of 13
Latest reply

Re: Ebay rules on proof of delivery in Australia

I've had completely the opposite result.....go figure?? They are a law unto themselves
Message 12 of 13
Latest reply

Re: Ebay rules on proof of delivery in Australia

" Buyer feedback to the same effect was not acceptable."

 

 

Nor should it be.

 

Buyers have been known to leave feedback for the wrong seller.

Message 13 of 13
Latest reply