@kitrading1 wrote:
Ps. Cheers Sandy
I figured that staff members must monitor these complaints. As you state "which is very read by ebay staff"
They would be foolish not to read ๐ logically
To have ebay employees trolling uncompassionately treating their sellers with blatant disrespect.
Have to say that was unexpected seeing troll responses to each genuine complaint made, dismissing the concern as if its ridiculous to even bring up.
Yet how many successful sellers that arent experiencing issues with ebay would have the time to minimise another being. Seems like corporate hive mind culture where ebay employees let off steam.
The comment by sandypebbles from which you quote does have a small mistype (sandy, I hope you donโt mind my speaking on your behalf for a moment โฆ?).
It should be either โwhich is rarely read by eBay staffโ (very typed or autocorrected instead of rarely) or โwhich is very rarely read by eBay staffโ (rarely accidentally not typed after very). It is certainly not โwhich is very often read by eBay staffโ as you apparently understood.
I wouldnโt say that eBay staff (of an upper echelon than the CS reps manning eBay Live Chat) never read here, but it is, as sandy conveyed, somewhat rare (in my view). Occasionally a buyer or seller posting on these boards with a specific problem which has t been well dealt with is afterwards contacted by an eBay employee, and the issue is resolved. Itโs too rare for me to calculate โฆ but certainly less than 1% by a country mile.
You then seem to suggest that eBay employees post on these boards. Oh suffocating amoebas in raincoats! No. They donโt. eBay employees could post here; thereโs no rule against it. However, if doing so, they must - MUST - identify themselves as eBay employees, using a specific posting identity showing their status as an eBay employee.
To state that anyone on this thread is an eBay employee trolling eBay members is not true, and an incorrect accusation. Trolling posts would be moderated by the moderators of these boards (who are not eBay employees, but are the employees of the company that is employed by eBay to run the community boards - a distinction that needs to be made).
Comments that you deem to be trolling are frank, blunt, and probably not soft and soothingโฆ but they are not trolling. Moreover, in spite of a tone that may rub you the wrong way, they contain information worth your considering. Members posting here often have good knowledge and experience, and even when they disagree with each other, in those disagreements will frequently come clarification of important points relevant to ever-changing eBay policy.
Youโll certainly get better information through reading threads here than you would by chatting to eBay CS reps.
