Echeques

I thought you could only use echeques if you had no other payment method set up

 

I've just had a buyer purchase 3 items from me, two of them were instant payments I have received and the third is an echeque. How can this occur?

Message 1 of 11
Latest reply
10 REPLIES 10

Echeques

The buyer must of had enough funds to pay for 2 items but not for the 3rd hence why that payment was by an e-cheque

Message 2 of 11
Latest reply

Echeques

Maybe their PayPal balance wasn't sufficient to enable all three to be made as instant payments. I have no credit card attached to my PayPal account and all my payments were echeques if there was no money already in my PayPal account. Until one day I made a payment thinking it would be an echeque and PayPal issued the seller with an instant payment and it has been the same ever since. All I could guess was I had built up a good enough reputation with PayPal that they now make payment instant on my behalf and take the money out of my account the next business day
Message 3 of 11
Latest reply

Echeques

PayPal sometimes automatically change a payment method to e-cheque if many items have been purchased recently, of higher value or both.

The buyer often doesn't noticed it has changed upon confirming payment so I send the buyer a message advising one of the payments was an e-cheque and usually takes 5-6 days to clear before I can post the items.

Then I let them know exactly when it clears so they don't think I am slow on posting out items.

image host
Message 4 of 11
Latest reply

Echeques


@kopenhagen5 wrote:

Then I let them know exactly when it clears so they don't think I am slow on posting out items.


Ugh, don't like my chances, they obviously didn't even read my description as they were entitled to a discount but have already paid.

 

Thanks guys. As silly as it sounds I totally forgot you can have an active paypal balance lol, I have a different paypal for buying to my selling account, and I have a debit card linked in. I never have an active balance because it messes with my budgeting so I didn't even think about it.

Message 5 of 11
Latest reply

Echeques

I have two bank accounts and a credit card linked to my papyal.  One is a normal savings account and that goes through straight away.  Occasionally for more expensive purchases I use my other account which is a line of credit that has the same status as a cheque account.  Payments from this one go through as echeques. From my credit card is an instant payment.

Message 6 of 11
Latest reply

Echeques

Does the buyer know their payment is an echeque?

 

In the situation of the 3 payments, 2 being instant and one being an echeque, if postage is delayed until the echeque clears, is the seller penalised because the paid items weren't sent out within their specified handling time?

Message 7 of 11
Latest reply

Echeques

I think holding the first two until the third clears isn't justified at all. If I was in this situation I would send off the first two a.s.a.p and the third if and when it clears
Message 8 of 11
Latest reply

Echeques

But if combined postage was applied based on all three going as one parcel, then the seller is going to be out of pocket for the second lot of postage. I think holding off on postage is more than justified as full payment has not yet been received.  However if you are worried about this OP,  I would email the buyer and explain, and ask if he/she would like the parcel held until the third item clears, or if he/she is willing to pay an additional postage fee on the basis that there would need to be two deliveries.  Keep the emails to quote to eBay if you need to request a defect removal.

Cheers,

Penny
Message 9 of 11
Latest reply

Echeques

van_werkhoven wrote

Ugh, don't like my chances, they obviously didn't even read my description as they were entitled to a discount but have already paid.


My understanding of this statement says that they paid for separate post for each item. Therefore I would post the first two a.s.a.p and the third when and if payment clears. Of course one could ask the buyer if they want all sent together. But maybe the buyer knew they didn't have the funds for all three payments to be instant and is expecting two lots of shipping as PayPal email as to the status of payments and also show the status in the account overview. As nobody can read minds the last part is all supposition
Message 10 of 11
Latest reply