Emails to buyers not working.

[pandoras_prints]

I am a seller on Ebay who is finding weeks of not being able to contact my buyers through the contact buyer link or my messages VERY FRUSTRATING.

I have contacted Ebay three times regarding this matter to be told that they are working on the problem. I can't however believe it is taking literally weeks to amend this problem.

Can anyone advise when an end to this problem is forthcoming?

Thanks

[harley_babes_hoard · Accepted solution]

I am having no trouble. Perhaps try another browser.

[i-love-my-sheep]

No problems here either.

[lynne8221]

If you're experiencing this problem in IE, just click in to Tools in your Toolbar, click into Compatability View Settings, if you have Ebay in there remove it, click on Close & the problem will be solved immediately.

Hope this helps.

[found-in-australia]

If you have settings where you use compatibility on your browser on Ebay (I have IE 10 and have to use it), it's a little blue or grey broken rectangle at the right end of your URL bar, you may need to turn it off to be able to get a typing box on Ebay messages, and then turn it back on to make Ebay invoices readable when you are sending invoices, and have a visible cursor if you use the SYI listing form. I also have to vary it to enlarge the auction images.

For the last few weeks I have been having to turn it on and off over various aspects of Ebay, in spite them saying that it should always be turned off.

Kind Regards,  Kevin