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Seller Centre has answers you can trust for all your selling questions.

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Why does ebay give preferential treatment to some dealers?

ebay Australia gives preferential treatment to some dealers by placing most of goods for sale on top of the page,regardless of :The item is more expensive, it does not offer free postage,it tryies to confuse the customer by using 5-9 cents in the ite...

User avatar by • Community Member
  • 623 Views
  • 2 replies
  • 0 Helpful

Item taken down due to infringement problem!

I have a few goo phones, What I'm annoyed about is another seller with the same particular item has been allowed to continue selling. I think it has something to do with the samsung tagging on the box on the photo which you can barely see. They are o...

Resolved! npb

Can somebody please please please put the link in for closing a npb case. Everytime I try to close via dropdown box, the options display for half a second then it buggers off. For the love of god its soooo frustrating.

User avatar by • Community Member
  • 645 Views
  • 8 replies
  • 0 Helpful

Has anyone saved the arguments here from a few years?

Hi,I've had a very odd experience with a person getting revenge for me giving them warranted neg feedback 4 years ago. The woman is not with it and that was the problem 4 years ago but now she's gone and caught an express bus to crazy town and bought...

Is there postal tracking for letters?

With the new Money back guarantee policy thats coming in, i have concerns. If someone buys an item, then receives it, then decides to pull a swifty to get their money back. they just say it didn't arrive. It is then in the sellers hands to prove that...

User avatar by • Community Member
  • 2197 Views
  • 36 replies
  • 0 Helpful

Money back guarantee and proof of delivery.... and pick up only

If a buyer pays for an item via paypal and picks it up, you lose the case (generally) if a buyer pays now via paypal then say's i should have paid cash on pick up, i used to be able to refund the paypal money no worries. Now if i do it i get a defect...

User avatar by • Community Member
  • 1148 Views
  • 5 replies
  • 0 Helpful

Turbo Lister 3

Can we get any news/info on a possible upgrade to a Turbo Lister 3? TL2 really is great, but is old and clunky - if you look at the other auctions site, they have similar program that looks WAAAAYYY better and works a treat too! Dont say selling mana...

User avatar by • Community Member
  • 1182 Views
  • 2 replies
  • 0 Helpful

winning bidder changes mind and doesn't want to pay!

Beware of fraudulent buyer I contacted them after non-payment and they then responded saying they changed their mind. I said that this was not a satisfactory outcome and would raise it with eBay. They sent me a "hahahahaha - " response. Please avoid ...

User avatar by • Community Member
  • 891 Views
  • 6 replies
  • 0 Helpful

Reading This Has made Me Feel All Fuzzy

And Secure & Important & Truly Well Looked After. Hope it does the same for all. Seller protectionThis November, we're launching eBay Money Back Guarantee and an improved after-sale experience on eBay.com.au. These new processes may have an effect on...

Loving the constructive advice here!

Had this show up on my new ID as my very first seller feedback. Decided to go see if there was a pattern.She missed an opportunity by not going red, orange, yellow, green.... I am very, very tempted to reply to feedback with 'Purple'

Resolved! if i have to use "unpaid item" process to get paid for a sale, what kind of feedback should i leave

lately i seem to have had a few bidders who ignore my invoices and only pay when ebay do the "unpaid item" thingy, my question being, what kind of feedback should i leave? do i comment re unpaid item only way i got paid? or should i just leave no fee...

Australia post warning

mail scam warning - Australia Post continues to warn customers about emails which advise that a "courier" was unable to deliver a parcel to their address.The email then requests the customer to view and print information about their package and to go...

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