on 09-08-2017 09:52 PM
Hello
I just tried to subscribe to the Ebay Basic store and it auto fills in my username (gamer_emprie) in the form. I click submit and it tells me
"Name cannot be the same as another user's name on eBay. " I assume this because its recognizing my own Ebay account name?
What is the deal with this error? Whats my best course of action to get my existing ebay account name to be the same as my new store?
I've tried (gamer-empire) (gamer_empire) (gamer empire) all get rejected.
Is this store a totally new Ebay account with 0 feedback? or does it gain all the feedback from my existing account?
I'm a little confused here I thought this process would be a simple upgrade process.
Thanks for the help, still learning the ropes.
on 10-08-2017 09:56 AM
on 10-08-2017 10:03 AM
on 10-08-2017 10:28 AM
on 10-08-2017 11:04 AM
I called Ebay, they said you can't have the store name match your Ebay account name. I can see a bunch of Ebay accounts with store names that do match so I figuired I could do the same. Maybe this was from the past under different policies and grandfathered. I see most stores I find now do infact have different names or add a number for their store name so I guess i'll have to do the same.
on 11-08-2017 10:15 AM
I see you managed to get your store happening. Glad you got it sorted.