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Cancelling sales accidental purchases

Well getting a few of the good old please cancel order as was a mistake, one the other day was by the mother using the daughters new Ebay account, amazingly finds one of our listings and clicks on it but no payment. Just now amazingly same item again...

HELP ON UNPAID iTEMS

I have a buyer who bought 9 items & hasn't paid. I've opened unpaid item on first item & it doesn't give me the option on the other eight.. Is this how it works on multiple items (they are all on the one invoice). The advice said I've opened an unpai...

User avatar by • Community Member
  • 849 Views
  • 8 replies
  • 0 Helpful

non reciept of item claim

I sold an item which the seller claims was not recievedI have photogrpahic proof of the items I posted taken at the post office which shows tracking numbers of other items lodged which show as delivered all posted the same time and date, 3 items sent...

Is there anyway to release funds which are in PAYPAL from a new seller? items have been delivered!

Ive recently joined ebay to sell some nerf guns, I have sold a couple of items and have been sent/recieved and recieved postive feedback yet my funds in paypal are still pending? If the sales were all GOOD and POSITIVE feedback has been left shouldnt...

eBay's postage fee... here we go again!

Hello to everybody who might happen to read this.I only use this account to browse on ebay to get an idea of prices for items I list elsewhere.I'll never sell or buy on ebay ever again due to their illegal postage fee.I know this has been covered so ...

User avatar by • Community Member
  • 4619 Views
  • 236 replies
  • 4 Helpful

Resolved! First time ebayer unable to purchase due to no landline?

One of my customers is new to eBay and is trying to make her second purchase. On selecting the 'Buy it Now' link in one of my listings, she has received a message from eBay stating that they need to contact her via a landline before she is able to co...

Item not as Described

Had a buyer open a return on a item and selected, Item not as Described, which got my back up as they claimed did not match description, or photos, and missing a feature they thought it had and was not 3G (Phone obviously), so sent a to the buyer wha...

problem with ebay postage

Hi, I think most of the sellers may not know that ebay has technical problem with ebay postage setting. Please do not reply on the automatic calculation setting of postage fee for your products. It is better to set the postage fee manually to $7.40 i...

"Please enter a valid value" error when listing an item

Has anyone else had this problem? It's happened to me a couple of times lately, once when relisting and once with a new listing. After hitting the "Continue" button at the bottom of the main page where you fill out details, and then hitting "List my ...

User avatar by • Community Member
  • 9822 Views
  • 27 replies
  • 0 Helpful

Cartier lighter

How do you check a Cartier Lighter serial number, every website I visit Give me "the run around" I have contacted Cartier but no reply as yet? Thank you

Items not appearing on international Ebay sites

Hi all, I have been down this road before but I am still to resolve my issue so maybe one of you lovely people can help me? I am yet to receive a sale from an international customer even though I am set up for international postage. I also sell on ot...

Listing Performance and Sales??

I have experienced a 80-90% drop in traffic to listings and a huge drop in sales, no ranking change on my account but listings are appearing 9 to 10 pages after the first one even with free postages and selling at prices where I make a loss, sales ha...

Any one experiencing lower than usual sales

Sales have been dropping off for the last month or two. Gone from 6 to 10 or so sales per day to one or 1 or 2, sometimes none. I can't remember the last time I had days with no sales. No reason I can identify, same products, prices haven't been incr...

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