Fake hard drives

There has been messages about fake hard drives being sold on Ebay for several years and Ebay is doing nothing about it. I urge every body who has been duped by these drives to make a complaint. It appears all Ebay is interested in is making money, not looking after members.

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Fake hard drives


@sugar249 wrote:


Nope cant do that,  as OP says it shows up on windows as having the correct and he is only making an assumption that it is not the correct capacity based on the 128 in the part number of the SD card.   And the only way he would know that is by having opened the device.  Now I am sure you are not suggesting that OP tell a porky Pie.

 

OP suspected it was fake, still went ahead and purchased it,  opened it up.  OP deserves to loose their money


I have no idea of how these things are best tested. Papermoon suggested a software program would be the way and she is probably right.

It is not the kind of thing I would even consider buying on ebay.

If the software program showed the item to be not the capacity it was supposed to be, then I don't see that opening a return is the same thing as lying. If the buyer can put the thing back together and then return it, all he has to say in a claim is that it was not the stated capacity. I doubt ebay is going to go into involved detail about exactly how he knows that.

Sure, he wasn't wise to buy in the first place but he was hoping it was some sort of clearance sale. My sympathy is with the buyer in this case & I'd suggest he get his money back any way he can. It's a fraudulent seller so I have no problem with them being hit in the pocket.

Message 21 of 26
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Fake hard drives

Just a follow-up.

 

I lodged an item not decribed case. Ebay doesn't give you much room to say what's wrong so my explanation was - truthfully - the drive was unreliable after a bit over 100GB was written to it.

The seller did not respond to polite emails or the case I raised requesting a return. ebay allowed the return and refunded my payment.

 

For my own edification I tried a number of tests to conclusively 'fail' the drives; based on the assumption that I had not already identified they were fake:

 

- The drives came formatted as ex-FAT. Seagate ships their drives as ex-FAT for cross platform compatibitity, but provides Windows and Mac tools to their preferred file systems. Attempts to re-format these drives as NTFS under Windows - which I do with my regular Seagate drives - always failed.

 

- The drives came in packaging that was very like Seagate's Backup Plus Slim packaging, but no labels were affixed to either the drive or box identifying model or serial numbers,

 

- I tried the software diagnotic mentioned earlier, and halted it after several hours when it did did not give any errors after writing past the limit I assumed for the drive; suggesting the flash drive doesn't throw up a clear fault when you write to a logical address that is beyond its physical limit.

 

- I used Hard Disk Sentinel for Windows to interrogate the drive, but aside from some basic characteristics like the drive's (fake) capacity, the S.M.A.R.T. features typical of most hard drives were unreadable.

 

- In the end I just tried writing lots of large files. This just showed me that the drives were incredibly unreliable. Basic file operations like trying to move files between folders often resulted in files just disappearing.

 

Sure, I knowingly purchased drives I suspected might be fake, from a seller who had a reasonable (but not very high) feedback history. Initially I was contemplating the possibility that the seller was acting in good faith and had unknowingly sourced product that turned out to be fake. Their failure to respond to complaints suggests otherwise.

 

I think a lot of these drives are in circulation with buyers who think they got a bargain, and who will only find out later they were dudded. Short of leaving negative feedback - that most people won't see - I don't know of any mechnism that would raise the alarm for prospective buyers.

 

Yes, ebay provides some reporting mechanisms, but I suspect they won't or can't act without evidence unless the complaint comes from someone like a license holder, manufacturer representative, or a bunch of complaining buyers like myself.

 

For the record I think it's silly to suggest my actions help to support dishonest sellers. Failure to seek any redress might be construed as such, but I never had any intentions of letting the seller get away with supplying me with a dud product. If anything I'm trying to draw attention to this kind of deceit.

Message 22 of 26
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Fake hard drives

But at this point you havent left them negative feedback,  so obviously a wasted effort.  If as you claim they are dodgy leave negative feedback,  whats holding you back

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Fake hard drives


@pjs04 wrote:

Just a follow-up.

 

I lodged an item not decribed case. Ebay doesn't give you much room to say what's wrong so my explanation was - truthfully - the drive was unreliable after a bit over 100GB was written to it.

The seller did not respond to polite emails or the case I raised requesting a return. ebay allowed the return and refunded my payment.

 

 

 

I think a lot of these drives are in circulation with buyers who think they got a bargain, and who will only find out later they were dudded. Short of leaving negative feedback - that most people won't see - I don't know of any mechnism that would raise the alarm for prospective buyers.

 

Yes, ebay provides some reporting mechanisms, but I suspect they won't or can't act without evidence unless the complaint comes from someone like a license holder, manufacturer representative, or a bunch of complaining buyers like myself.

 

For the record I think it's silly to suggest my actions help to support dishonest sellers. Failure to seek any redress might be construed as such, but I never had any intentions of letting the seller get away with supplying me with a dud product. If anything I'm trying to draw attention to this kind of deceit.


Congratulations, I am glad you gave us a follow up and it is good news that you received a refund. I thought you probably would if you followed through.

 

I suspect you are quite right and ebay doesn't clamp down on ads unless there is some sort of outside pressure. That may come from licence holders, but we also saw it during the early days of covid, with those selling products such as toilet paper etc

Most of the time though, as long as the seller provides a product of some kind, there's no action and there are a lot of knock off items of every description on ebay.

 

Now that you have your refund, it is well worth leaving neg feedback. Be careful what you say so that you don't break the ebay rules. Maybe just state something along the lines that the hard drive was nowhere near the stated capacity and the seller did not reply to your messages. Maybe avoid the word fake as the seller might appeal to ebay to have the feedback removed.

Message 24 of 26
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Fake hard drives

gmgpr
Community Member

They are also being sold through Facebook.

 

Message 25 of 26
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Fake hard drives

Don't buy them from there either

 

or anywhere else

 

The buyer always has a choice in what they buy and from where

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