The system as it is atm is pretty good. There are a number of transactions over the past few years where I have left the seller a positive feedback despite mistakes being made because they have done the right thing and rectified the issue and there isn't enough space to explain the process in the comments section and to be honest who wants to write an essay on the mechanics of each transaction.
Similarly, I had a transaction recently where negative feedback was left because the seller couldn't be bothered to tell me that there was an issue and nothing was done about getting my item to me until I wrote to them asking where my item was when I had received parcels from overseas that had been bought in the 2 days after that item.
The ability to provide the Positive, Neutral, Negative rating to describe the overall feeling of the transaction and then the DSR and a short comment pretty much covers it all.
The job of a seller is to turn over stock, and to do so in a profitable way. The ratings are there to ensure that is done in an honest open manner as much as possible. To reduce the detail in the Feedback section I feel would be a negative thing as it could allow poor sellers to profit from the buyers inability to sit there are read dozens, hundreds or even thousands of comments before making a choice to buy from someone. That percentage rating is an important sales tool, If you want to ensure your success, work towards keeping it at 100%, or as close as possible anyway. I know myself I won't buy from anyone with a rating less than 99.5% except in exceptional circumstances.
