Feedback is Optional.

I am trying to decide if as a seller I will continue to leave feedback. Any thoughts?

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Feedback is Optional.

Leaving feedback is always a good idea IMO.

 

It's a way of saying thanks for buying and making the payment. Also, I like buyers with high feedback. If I sell a $50 item to a red star I feel more confident that I'm not going to have any undue problems come to pass than if it was someone on 5 feedback.

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Feedback is Optional.

Most of the non payers I've had were red or purple stars. They seem to be the bigger issue for me. I have very few problems with people with yellow stars or no star at all.

 

I don't get what the big hoo haa is about thanking buyers for paying. Would you expect someone to lavish you with love and send thank you cards because you went to Retra Vision, bought a new TV and paid for it? I couldn't care less whether sellers leave me feedback for buying or not. It's irrelevant. That's just me though. I know some people need to have that acknowlegement for paying for whatever it is that they bought. Their whole world will fall apart if they don't have that dot to tell the world they paid for a purchase.

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Feedback is Optional.

I've spent most of the last 10 years in South Korea and Japan - so I tend to like to show respect for customers. Australian customer service is just **bleep** all-over actually so I never expect too much on any front here.

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Feedback is Optional.

I do exactly the same. I leave it once left for me then archive! Leaving fb for a buyer has no bearing really on their buying activity.

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Feedback is Optional.


@mic-s-korea wrote:

I've spent most of the last 10 years in South Korea and Japan - so I tend to like to show respect for customers. Australian customer service is just **bleep** all-over actually so I never expect too much on any front here.


born and raised aussie.

 

worked in financial, health and sales services all my working life.

 

travel yearly to u.s.a. to visit family and to load up on stock.

 

once you've had that california service, the apathy of some of the sales staff in oz is below par by comparison.



Message 25 of 34
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Feedback is Optional.

Anonymous
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If the seller gives me FB and once the product arrives and I am happy I leave FB. But if the seller does not leave FB, I don't either. 

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Feedback is Optional.


@agoraagogo wrote:

@mic-s-korea wrote:

I've spent most of the last 10 years in South Korea and Japan - so I tend to like to show respect for customers. Australian customer service is just **bleep** all-over actually so I never expect too much on any front here.


born and raised aussie.

 

worked in financial, health and sales services all my working life.

 

travel yearly to u.s.a. to visit family and to load up on stock.

 

once you've had that california service, the apathy of some of the sales staff in oz is below par by comparison.




That's because, 90% of the time, they're working for tips and/or commission.

 

You want to experience bad customer service? Go to Russia.

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Feedback is Optional.


@everard6920 wrote:

@agoraagogo wrote:

@mic-s-korea wrote:

I've spent most of the last 10 years in South Korea and Japan - so I tend to like to show respect for customers. Australian customer service is just **bleep** all-over actually so I never expect too much on any front here.


born and raised aussie.

 

worked in financial, health and sales services all my working life.

 

travel yearly to u.s.a. to visit family and to load up on stock.

 

once you've had that california service, the apathy of some of the sales staff in oz is below par by comparison.




That's because, 90% of the time, they're working for tips and/or commission.

 

You want to experience bad customer service? Go to Russia.


i think there may be some truth in what you say.

 

while dinning with friends in a steakhouse in colorado, we asked what the wages were for a waitress.

 

get this...$2.00 an hour plus tips.  i nearly fell off my chair.

 

when i told them that a casual waitress in oz earns above $25.00 per hour, they nearly fell off theirs.

 

i'd rather have the lesser service than a nation of working poor.

 

sorry to go off topic...

 

 

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Feedback is Optional.


@Anonymous wrote:

If the seller gives me FB and once the product arrives and I am happy I leave FB. But if the seller does not leave FB, I don't either. 


Er, so how do you notify them that it's time to leave feedback - that is to say, you've got the item and you're satisfied that the transaction has been completed - if not by leaving feedback yourself?

 


@agoraagogo wrote:

i think there may be some truth in what you say.

get this...$2.00 an hour plus tips.  i nearly fell off my chair.

when i told them that a casual waitress in oz earns above $25.00 per hour, they nearly fell off theirs.

i'd rather have the lesser service than a nation of working poor.

sorry to go off topic...


Bear in mind that in certain countries tips are culturally expected from customers. Australia isn't one of them, but in America tipping etiquette is this great big complex thing:

 

http://www.traveller.com.au/a-guide-to-tipping-in-the-us-when-do-i-tip-and-how-much-39x1t

 

That said, the minimum wage laws here strike me as a much better system, and I'm sure many American workers would agree. But perhaps if I'd actually lived within a system where I could directly have a hand in the level of service I got, I'd think otherwise...

Message 29 of 34
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Feedback is Optional.

Anonymous
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Not interested in leaving FB, I already have what I want. If the seller cannot acknowledged I have paid for the item then I cannot be bothered doing the same in regards receiving the item unless I am not happy. Otherwise could not care less regarding the little stars. Also vice-versa if I am selling not interested in the feedback, just the sale. No news is good news.

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