Feedback issue

[gumboot]

There seems to be an issue with the Feedback system.
My Feedback score has been going up but no new Feedback comments have shown up.
There have also been no new feedback notifications showing up beside my sold items.

[*casey*]

You've received  17 eBay  automated positive  feedback

Go to your feedback page and tick   "Show automated feedback"

[gumboot]

Thanks but why are the sold items still showing that the "Buyer hasn't left feedback"?

[*casey*]

The buyer hasn't left feedback.

eBay automated  feedback is given 7 days after delivery  if  no problems have been reported.

Buyers aren't notified  about eBay  automated positive  feedback  given on their behalf  but they can override it with their own feedback

[gumboot]

Thanks.
Is this something new?
It's pretty confusing.

[*casey*]

Yes, it only started last month on the AU site  but  started  last year on the  UK and US sites

https://www.ebay.com.au/sellercentre/aussie-seller-news/january-2026/feedback-policy-update