Feedback

[sewells_of_victoria]

Yes another question about feedback...

Promise i did search but could not find an answer to this question. I have been selling for a couple of months now and have 18 positive feedbacks as a seller but my feedback score is 9 how do they work this out?

Thanks

[*sparklz* · Accepted solution]

When a buyer buys multiple items in a 7 day period it only counts as 1 FB on the counter.

[sewells_of_victoria]

So now ebay penalise you for getting repeat customers and combining postage...sigh!

Thanks sparklz, thought I had forgot how to count

[davewil1964]

They also penalise you by counting multiple negatives from a buyer in a seven day period as 1.

Don't sweat the small stuff.

[lyndal1838]

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@sewells_of_victoria wrote:

So now ebay penalise you for getting repeat customers and combining postage...sigh!

Thanks sparklz, thought I had forgot how to count

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But a buyer can see that you have 18 feedback comments if they click on your Feedback as a Seller.

You are doing pretty well with repeat customers.....all that feedback from 3 customers.....you are doing something right.