Free 3 relisting gone... Must use business policy.

[trainsforyou_com]

I am sick of ebay changing thing..

my free relists are gone, 

must use business policy on all  accounts

NO Credits still for Australia post Creit for 10% off.

I am fumingmad

Sorry to rant

Anthony

[whiznumber6]

I listed a whole bunch of items on Monday, and the "relist" box was there on all.

Mind you, every few items or so, the "preferred payment method" and "postal service" options would be wiped, and I'd have to re-enter them...

[mamine58]

Mine is still missing on all my ID's.

I have tried all suggestions and they it still won't appear.

[cq_tech]

OK, I've just spoken with CS and they admit that in my case, at least, it was an error and my check-box will be restored ASAP. Seems that there's an item and sales amount limit after which sellers no longer qualify for 3 free relists and it appears that it has been removed from a lot of sellers who still qualify. Typical heavy-handed eBay getting things wrong again.

An email may have the desired result but I personally wouldn't chance it as we know that half the time eBay doesn't read them, or if they do, they get them wrong anyway. Much easier and quicker to ring CS and get it on record that you have an issue, and it will be passed on to those who can fix it ASAP.

[tcrazer]

Mine's missing too.  I'm a low seller with 40 free listings a month.  I thought it was a change in policy but couldn't find it anywhere.  if I'm no longer eligible, shouldn't they have at least informed me?  Do I have to chase them up to get it back?

[sunshine27carla]

The same thing for me, regarding the Preferred Payment and Postage details are not the same as before. I just had to relist some items and the 3 Free listing box is not there. I have a store and I always uswd to get them. Very frustrating!. Hope it it fixed soon. Good luck everyone, Regards Carla.

[queenslander-one]

Following CQ's advice rang them. CS after the usual pass the difficult customer on the Clown advised that 3 Free relists had been removed from both my accounts and they would not re-instating them as I was to use business policy at a cost of course.  I advised pity they did not tell us before changing policy and also to change their help site which advises ALL how to relist 3 times for Free. Usual drivel about sorry and changes being made to benefit Sellers gave a full and frank resoponse to that one.

[blazing_aces]

Hello.

There's a new process to get the 3 free relist back?

I rang CS as well but they gave me a completely different story. Was told the 3 free relist are for new sellers only and they have now taken it off from all sellers deemed "not new".

[tcrazer]

I talked to live chat and was told I was no longer eligible due to the amount I was selling. I asked why I wasn't sent any emails regarding this and the guy said eBay doesn't have to . So I guess after you've sold a certain amount you are no longer eligible

[sunshine27carla]

How many do we have to sell to be  'too many'? It would be nice if they let us know. I wish they would leave things as they were!

[pnc75]

I got this reply on another ID:

the auto-relist feature is only available to non-business new, occasional or regular sellers.

I am a non-business regular seller, but it seems that because they foisted 'Powerseller' staus on me I am now a business!!

I am so angry about this, as I am only a seller of personal second hand items. Does anyone know where I can check to see if they have marked me as a business?

Anyway, ebay will ultimately be the loser, as I will only be doing the 40 free listings per month plus any other freebies that come along. No listing... no sales.... no fees.