Frist ever for not as described item

[*sparklz*]

Long story short here.

With over 5000 sales I have NEVER had to deal with an item not as described dispute.

Buyer put in offer, offer accepted paid and posted.

Buy starts to ask questions after item is posted and realises she has purchased the wrong size item.

Description was 100% accurate re the item and size.

Buyer not in the know assumed she was getting bigger version.

Buyer then opens dispute for item not received less than 24 hrs after paying.

I call PP and tell them the item was paid for less than 24 hours ago.

PP say just wait and see what happens.

Next day buyer changes dispute to not as described.

Tracking shows the item is still in transit and not even delivered.

Call to PP again, they close the dispute and release money back to PP account.

2 days later buyer opens another not as described dispute saying item is not new as per description.

I supply all the proof possible to show it is exactly as described along with the history of the buyers disputes after a change of mind.

Paypal tell buyer to return to seller on the 27/9 for refund by the  by 8th Oct

Today the final day buyer enters tracking number for return of item.

So what happens if

a) the item is exactly as described and the buyer was using any excuse to get the refund (which is the case) as the item is as described.

or

b) they have damaged or used the item in the 10 days it was in their possession before returning it.

What proof would I need to send PP to win this dispute.

The buyer has sent abusive and profanity filed language via the ebay messages (which have been reported)

I can not understand how after opening 2 disputes BEFORE they even had the item that PP would even find in her favor when it was obviously a change of mind or buyers remorse.

[patchoo78]

Cool story bro.. Tell it again

[tuffy42tuffy]

Echoing the comments of so many perennial posters to these threads...just move on...not worth the hassle.You should know eBay won't do anything to reprimand what is becoming a protected species.

[chuk_77]

yes post 44 was a joke.

turned out to be a bit of a 747 though for some:|

*disclaimer..

a 747 is NOT a toy or something you wear on your head

*sits back and waits for the inevitable*:|

[*sparklz*]

the closest I could find at wearing a beanie kid:-D

PMSL can you not see what was said?

This is the closest she could find to wearing a Beanie Kid

Had you looked up what Beanie Kids were at the start you would have seen the joke with that post  LOL.

[rumplebear1951]

What makes you think everyone here is male...and I have better things to do with my time than report anyone.

You no more spoke to "the mod" than you flew...there is no moderator on these boards, well not a single entity anyway.

IF you had been reported and sanctioned 7 times today you would be banned from posting.

[1sweetap6v8]

Hey rumpy heres an idea why dont you just email a mod and ask if im telling the truth and if  i had atleast 7 emails from them to day over this single thred go on you can do it i dont mind really do go for it.

[phorum_junkie*]

He told me that the buyer will still be refunded and then said that that the full amount would also be creditied back to my PP account as  paypal should not have found in the buyers favor to start with.

So the payment should be there within 24 to 48 hours.

I asked him to send in writing what he has told me over the phone and if that money is not there within 48 hrs I will be calling back.

I ignored everything after that, it went exactly the same way mine did, but I hope you noted the time of the call, the staff members name and their employee number. My refund did not appear within 48 hours and a less helpful person was trying to deny liability until I was able to give them that information, my payment was in my account within a couple of hours after that.

[phorum_junkie*]

The buyer said they chnged there mind the point is i told you consumer law demands a refund apon request of the buyer due to the fact it was the wrong size end of story nothing to do with , The buyer said they chnged there mind

And the point we have made over and over is that consumer law does not apply to private sellers and does not apply to ebay auction items and however many times you post to the contrary it will not change the facts. You would have as much luck trying to win a consumer law case as you would for something you bought from a garage sale.

Oh and I was a female last time I looked!

[*sparklz*]

PJ the refund is in the PP account now.

It was there within the hour.

[1sweetap6v8]

@phorum_junkie  LOL are you talking to me , so you never understood anything did you,  Maybe email PP and ask them why maybe they,ll word it better for you.

Last time you looked you were female,

Hmm well i could be a smart ass with that but i wont be I will respect the fact you are female and appoligise to you if this thread or my comments have offened you in anyway, I will ensure to make sure i donot reply to any of your comments out of respect i have for all women.