Frustrated with ebay's strict photo policy on listings - anyone the same?

[gray8858]

We have 2 retail stores and have been selling for several years.

Ebay's new policy of requesting higher resolution photos and preventing sellers from completing listings without them is just ridiculous!!!

Our images mainly come from suppliers and are often lower res.  Yet they are fine, they are clean and crisp and perfectly adequate to sell many products on ebay! Higher resolution images really won't do the job any better.

This is causing us a "real headache" at the moment and interrupting our business.

Any thoughts?

[harley_babes_hoard]

the photo policy was announced way back in september last year. Most of us have had to redo photos.

[bigbrickshop]

The changes to photo requirements was announced in 2012 to give all sellers enough time to update pics.

http://pages2.ebay.com.au/Hub/May_2012_seller_changes/Other_changes/Changes_for_2013#picture

[gray8858]

It may have been announced in 2012 however this is not the relevant point I am raising.

We have many wholesale suppliers who provide us mostly lower resolution (professionally taken) shots via their website, or we get them from the supplier directly. They are perfectly good images and the suppliers themselves use. We most likely can get hold of of a better resolution however it creates an admin headache going backwared and forwards to various suppliers all the time and requesting specific size & pixel etc. Not everyone we deal with has tthe time to focus on this. The fact remains that our current lower res images are perfectly adequate - very sharp, crisp and clear. And they sell products on ebay!

If a supplier is unable to provide a better resolution, which can happen in some cases, then it is going to force us to pay considerable money to arrange our own photo shoots. Not all photos can be taken with the family camera! Many need to be professionally set up with the correct lighting etc.

Regardless of when ebay notified this change, they are still trying to rule the lives of their customers and bring in unneccessary changes. Over the top!

[honest.johns.phones]

yes easy fix, just use photoshop or any editor you have, open the picture and edit the image size and increase at least 1 side to 500 pixels. Very few photos will suffer blurring etc from such a small increase and it makes your pics conformant.

[letscleanupmycupboards]

So how do sellers still seem to get away with listings that have no picture? Or the common one of a text image saying something like "image to follow" and it never does.

[honest.johns.phones]

thats a bug that happens sometimes through auto relister

[gray8858]

Thanks, appreciate your tip here.