on 07-08-2014 01:19 PM
We have 2 retail stores and have been selling for several years.
Ebay's new policy of requesting higher resolution photos and preventing sellers from completing listings without them is just ridiculous!!!
Our images mainly come from suppliers and are often lower res. Yet they are fine, they are clean and crisp and perfectly adequate to sell many products on ebay! Higher resolution images really won't do the job any better.
This is causing us a "real headache" at the moment and interrupting our business.
Any thoughts?
on 07-08-2014 01:21 PM
on 07-08-2014 01:24 PM
The changes to photo requirements was announced in 2012 to give all sellers enough time to update pics.
http://pages2.ebay.com.au/Hub/May_2012_seller_changes/Other_changes/Changes_for_2013#picture
on 07-08-2014 03:10 PM
It may have been announced in 2012 however this is not the relevant point I am raising.
We have many wholesale suppliers who provide us mostly lower resolution (professionally taken) shots via their website, or we get them from the supplier directly. They are perfectly good images and the suppliers themselves use. We most likely can get hold of of a better resolution however it creates an admin headache going backwared and forwards to various suppliers all the time and requesting specific size & pixel etc. Not everyone we deal with has tthe time to focus on this. The fact remains that our current lower res images are perfectly adequate - very sharp, crisp and clear. And they sell products on ebay!
If a supplier is unable to provide a better resolution, which can happen in some cases, then it is going to force us to pay considerable money to arrange our own photo shoots. Not all photos can be taken with the family camera! Many need to be professionally set up with the correct lighting etc.
Regardless of when ebay notified this change, they are still trying to rule the lives of their customers and bring in unneccessary changes. Over the top!
on 07-08-2014 04:42 PM
on 07-08-2014 09:17 PM
on 07-08-2014 09:51 PM
on 07-08-2014 11:24 PM
Thanks, appreciate your tip here.