on โ04-09-2017 11:12 AM
Hello how do you lodge a credit refund ( to get my insertion fee back) off ebay i know its only $1.65 but i hate it being unfare cheers.
PS i knew about the "problem" so i thought i would place an item and yess they charged me, BS.
on โ04-09-2017 11:36 AM
I've contacted them a few times about this , they told me to 'just keep on listing' and to call them if I was charged the fee that I should not be charged in the first place
Seems to be a widespread 'glitch' even though they have denied it/said it was unique to me/admitted they know about/said they did'nt know about etc etc etc
Honestly, their story has changed one too many times for my liking
on โ04-09-2017 12:27 PM
on โ04-09-2017 02:44 PM
Yes i know the problem but how do you contact them cheers.
on โ04-09-2017 02:48 PM
Under help and contact at the bottom of the page
You'll need to go through the options and select selling fees (or similar wording)
Using the 'call me' option usually is better
on โ04-09-2017 06:26 PM