Hi all,
I've been on eBay for close to 20 years but very rarely to sell things, and have only just started selling items that were eligible for authentication.
I recently sold 3 items (Nike sneakers) that were eligible for authentication, and was under the impression that when printing the postage labels, that the labels would have some identifier or some address details on them that would be specific to the authentication centre. However, from what I could see the postage labels only had the buyer's address on them.
In my ignorance, I sent the goods anyway using the postage labels I purchased through eBay as I had assumed the postage label details must be accurate and that the tracking would somehow enable the goods to be directed to the authentication centre.
I'm worried that this might not be the case and that the goods will now be going directly to the buyer's address and will bypass authentication, which isn't good at all. I have no doubt that the goods are authentic, but it is concerning that I have sold goods that are meant to come with an authenticity guarantee and may have potentially missed that part of the eBay process.
I feel like I've messed something up in the listings when it comes to postage options. Is someone able to help me out or provide some advice on what I need to do with existing/future listings to ensure that I can be confident that they will be going to the authentication centre?
Thanks in advance!
