@ammie746rocks, you’re a new seller, so yes - your funds will be on hold until your selling activity shows an established pattern of successful selling/delivery.
This isn’t new. It’s been in place for some years as a risk mitigation measure.
However, I have the sense that you don’t know how eBay payouts actually work. If you’ve never sold on eBay before, or only sold, say, five or so years ago, and haven’t kept up to date with eBay’s announcements about Managed Payments, you may not be aware that eBay require you to be registered for MP in order to be paid.
This involves specifying your nominated bank account for payouts (name on bank account to exactly match name on eBay account), verifying that bank account via either the login credential method or the micro-deposit method, and verifying your ID (photo ID such as driver lice or passport).
See https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792
https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=481...
If you’re affected by the floods, then I agree with you that you be cancelling the sale anyway. Contact your buyer with a short message that due to the floods impacting postage, you’ll need to cancel the sake - then cancel with the reason that there’s an issue with address.
I’d suggest you end your other listings as well until
a) you have read through current selling information on the Help pages, Policy pages, and Seller Hub,
b) have signed up for MP and been fully verified, and
c) the floods no longer impact your ability to send items.
Post on these boards with any questions you have once you’ve started looking through the Help section. There’s a wealth of information and experience here.
