Handling times-I think this backfired on eBay

[rocket2retro]

Ebay keep reminding sellers that 'Same Day' or '1 Day' handling times are best for sellers and for the past few years I have had 1 Day handling on my listings.

However from these boards, it seems that many sellers are now pushing out their handling times to 3-4+ days to adhere to the the recent "Did your item arrive on or before...?" and also to compensate for Australia Post slower letter delivery timeframes.

I have also changed my handling to 3 Days and may extend it further if necessary (BTW I post every day & most days twice)

In summary this is another example of eBay implementing a scheme without much apparent thought and you would have to say it has backfired (insofar as their quest for every seller to post everything 'yesterday').

[*tippy*toes*]

5 days here. I posted a parcel yesterday to somewhere that normally takes 2-3 days. Delivery estimate 2 Feb to 8 Feb. Can't get much better than that! Not had any "where's my item?" Since changing it. Oh, I lie, there was one. Where's my item? Ummm, it's 9pm Friday night.  You bought and paid for it at 8.30pm. Even a plane can fly there that quickly! 

[mxaus]

I thought the buyer got a pop saying your hndling time was x days if it was 4+days is that not correct? 

Tippy have you not been posting worm hole express 30moniutes is plenty of time to post Aus wide 😉

[saarzi]

I had one day postage until about 6 months ago when I changed it to three days.

Then three weeks ago I changed it to four days.

I track all my sales in excel - it hasnt made any difference at all.

[*tippy*toes*]

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@realdeal1616 wrote:

I thought the buyer got a pop saying your hndling time was x days if it was 4+days is that not correct? 

Tippy have you not been posting worm hole express 30moniutes is plenty of time to post Aus wide 😉

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Never seen that before. I've bought from quite a few people with extended handling times (5+ days) and the only reason I knew was because I happened to look. I don't normally take any notice of a sellers handling time.

The worm hole is broken in my area. Apparently Telstra and the RTA can't work out who's job it is to fix it. AP removed themselves from the argument.

[digital*ghost]

After years of having to adjust my selling practices and policies in ways like this, in order to compensate for eBay's lack of foresight and insight, for some strange reason I still hope that one day, I can just get on with things without having to think about how I can avoid a problem that only exists because eBay created it. 

[davewil1964]

Good luck with that.

I can see only one way. Unfortunately the vast bulk of my sales are here.

[lane-ends]

Ultimately buyers will avoid ebay because according to Ebay (due to sellers pushing out handling), it takes too long to recieve items. All because sellers are paranoid about the 5% of times they may not meet estimates.

Still dont understand how ethically late delivery=late shipment unless seller can prove otherwise, and a sellers standing can be compromised as a result.

What next assumption that buyers have paid unless sellers can prove otherwise.?

[digital*ghost]

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@davewil1964 wrote:

Good luck with that.

I can see only one way. Unfortunately the vast bulk of my sales are here.

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Me too, and mine too 🙂

But although I jest (in regards to eBay fulfilling that hope 😄 ), I will get there one day, I am determined now more than ever. 😉 

[davewil1964]

I admire dogged determination.