Has my PayPal been hacked?

Couldn't acess my PayPal account.

 

Kept saying I've been randomly chosen for a security check. 

 

Asked me to confirm details and creat a new password which I did and I still can't access my account. Keeps asking me to confirm passwords.

 

Have I just allowed myself to be hacked? Smiley Mad

Message 1 of 17
Latest reply
16 REPLIES 16

Re: Has my PayPal been hacked?

I managed to log onto my PAYPAL account using an iPHONE and have discovered:

 

1. My account balance hasn't been touched

 

2. There are no withdrawal transactions pending & 

 

3. There are no new bank accounts attached to my account

 

I have changed the password on my PAYPAL account using the iPHONE. 

Message 11 of 17
Latest reply

Re: Has my PayPal been hacked?

Oh, great news, sounds like all is good.  I had a similar experience a few months back, and likewise I had logged into paypal via ebay and it did appear to be a genuine random security check and all has been good since.  I just thought the questions were a bit peculiar in your case.  Given that it wasn't all completely straight forward I would still do as padi suggests & ring paypal tomorrow for peace of mind Smiley Happy

Message 12 of 17
Latest reply

Re: Has my PayPal been hacked?

Thank you padi*0409 and mbselections00 for all your help and advice. Smiley Happy 

Message 13 of 17
Latest reply

Re: Has my PayPal been hacked?

Smiley Happy  you're welcome, hope all checks out OK tomorrow

Message 14 of 17
Latest reply

Re: Has my PayPal been hacked?

No worries sj, glad to be able to help a bit along with mb and clarry.

______________________________________________________

"Start me up I'll never stop......"
Message 15 of 17
Latest reply

Re: Has my PayPal been hacked?

UPDATE

 

Rang PayPal this morning and spoke to someone in the U.S.

 

Turns out PayPal WAS doing a RANDOM SECURITY CHECK!

 

Apparently they do exist... random checks that is.  As previously mentioned I did not respond to or even open any email. This occured after I clicked onto View PayPal transaction and entered my normal password.

 

Hope this helps others with regard to this.

 

Thanks again peeps (including clarry100 who I left out before. Smiley Embarassed)

Message 16 of 17
Latest reply

Re: Has my PayPal been hacked?

Thanks for the update sj, the info on the checks will be useful as I'd never heard of them before.

______________________________________________________

"Start me up I'll never stop......"
Message 17 of 17
Latest reply