on โ25-04-2015 07:34 PM
Couldn't acess my PayPal account.
Kept saying I've been randomly chosen for a security check.
Asked me to confirm details and creat a new password which I did and I still can't access my account. Keeps asking me to confirm passwords.
Have I just allowed myself to be hacked?
on โ25-04-2015 08:41 PM
I managed to log onto my PAYPAL account using an iPHONE and have discovered:
1. My account balance hasn't been touched
2. There are no withdrawal transactions pending &
3. There are no new bank accounts attached to my account
I have changed the password on my PAYPAL account using the iPHONE.
on โ25-04-2015 08:51 PM
Oh, great news, sounds like all is good. I had a similar experience a few months back, and likewise I had logged into paypal via ebay and it did appear to be a genuine random security check and all has been good since. I just thought the questions were a bit peculiar in your case. Given that it wasn't all completely straight forward I would still do as padi suggests & ring paypal tomorrow for peace of mind
on โ25-04-2015 08:56 PM
Thank you padi*0409 and mbselections00 for all your help and advice.
on โ25-04-2015 09:08 PM
you're welcome, hope all checks out OK tomorrow
on โ25-04-2015 09:19 PM
No worries sj, glad to be able to help a bit along with mb and clarry.
on โ26-04-2015 09:10 AM
UPDATE
Rang PayPal this morning and spoke to someone in the U.S.
Turns out PayPal WAS doing a RANDOM SECURITY CHECK!
Apparently they do exist... random checks that is. As previously mentioned I did not respond to or even open any email. This occured after I clicked onto View PayPal transaction and entered my normal password.
Hope this helps others with regard to this.
Thanks again peeps (including clarry100 who I left out before. )
on โ26-04-2015 10:20 AM
Thanks for the update sj, the info on the checks will be useful as I'd never heard of them before.