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Forum Posts

Cancelling a transaction at the buyers request

I've had two buyers in the past week or so buy an item but then request to cancel. Apparantly the iphone app shows free shipping but when they realised the shipping cost they wanted to cancel. Both were international orders and I believe them as this...

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  • 711 Views
  • 6 replies
  • 0 Helpful

Why has my traffic and Sales Stopped?

The last 2 weeks have been the worst ever for sales for me. I just checked my traffic report, and at the same time last month I was averaging 10-15 visits per day. All of a sudden traffic has dropped to virtually zero for about 7 days running. I hadn...

Listings all cancelled, Store officially closing tomorrow

Morning everyone, I am outta here for good, ended all my listings last week and eBay are closing my store tomorrow - tomorrow for them anyway lol - midnight tonight is when it happens - has been lovely sorta meeting all of you - thank you to everyone...

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  • 2518 Views
  • 21 replies
  • 8 Helpful

Feedback after 12 months....

Hi, this could potentially be a very silly question, however, the feedback that is "within 12 months", I know they disappear after that time, but how can I simply find out when that will be. Do I need to manually search the order to find out when the...

Do you get a final value fee credit if you refund an item but not the shipping costs?

I offer a return policy where I am happy to exchange or refund on my items but it is the buyers responsiblitly to cover postage costs.If I have an item returned (usually becuase it was an iincorrect size) I refund the buyer for the item but not the s...

Paid and Posted Reports

We download and use this report for a couple of reasons; a). to track paid sales $$$ in a given calendar month for tax recordsb). to keep a local archive of our transactions on my local computer. If I run the report today (1st April) and there were i...

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  • 354 Views
  • 0 replies
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What to do about this buyer?

I live in SEQ and a couple of days ago I received a Paypal Instant Payment for a DVD from a buyer who lives down near Nowra in NSW, except he paid for the item only, no postage, and didn't bother including a note to let me know his intentions, so aft...

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  • 1766 Views
  • 15 replies
  • 0 Helpful

How long before you call an item lost?

Just curious as to how long people give domestic mail (letter rate, untracked) to arrive before you call it lost? I mailed an item by large letter on 4 Mar, rural Vic to Darwin, buyer contacts me on 26 Mar to let me know it hasn't arrived. I replied ...

Selling Manager Pro...

Hi AllOn another account I have Under Selling Manager Pro on the left hand side of the page I am told that I have 96 Unsold Items when I click to relist the items I am told there are only 90 unsold items. Is this a glitch? Used to be when I relisted ...

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  • 340 Views
  • 1 replies
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Resolved! 3-5 business days for payment to clear

What a load of rubbish PayPal!I am waiting for a payment to clear and it has now been 9 days,contacted PayPal yesterday and they assured me that the payment was going to clear yesterday,but when I check my account this morning it still hasn't cleared...

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  • 1126 Views
  • 9 replies
  • 0 Helpful

Postal times

Winding down my presence on internet these days. About 5 years ago i could send an intra state of NSW parcel and get feedback the next day. This week i had a few sales on Sunday 15th, 100 free listings, and was paid quickly and had all in the mail Tu...

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  • 1487 Views
  • 12 replies
  • 0 Helpful