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Just got stung by MBG - my first time

08 Jan - Buyer buys item09 Jan - I message him about incomplete address30 Jan - Buyer opens case and admits error, supplies new address in case details06 Feb - Item is sent and I mark it as posted12 Feb - Buyer repeats correct address and says they s...

Another outage at Aust Post

Was checking on the status of one of buyers early this morning and online tracking stated that it was out for delivery today. Checked again a few mins ago and the online tracking showed "Initiated" instead of "In Transit"!?!!? Called up Aust Post hot...

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wrong address given, item now lost who is at fault

sold my son`s gaming console to a zero feedback newbie, she claims it never arrived although tracking shows delivered and all good.received email today from buyer admitting they put the wrong address in their ebay and paypal details.simply put some o...

FUMING !!!

In the middle of listing when a message popped up that "your account will be restricted for 7 days due to brand violation" !!!!Talk about sudden death - genuine oversight/mistake - would have removed item immediately - IF I'D HAD THE CHANCE !!!but di...

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8 days no payment, no contact UID opened - buyer wants another 2 weeks - To wait or not to wait

So auction ended 8 days ago, I opened an UID yesterday. Had no contact whatsoever from the buyer until now. She emailed that she had bills to pay, she wants the items but wants another 2 weeks before she pays. I really don't want to wait this long, i...

Paypal merchant fees - check yours

So I noticed in our paypal account yesterday that 2 transactions of the exact same amount within 24 hours of each other were charged 2 different fees by Paypal. It was $0.12 difference…. Yeah ok, not worth crying over but I still questioned it. Got a...

A new excuse for not paying ~

Hi Guys, we all know that excuses are like reading a novel sometimes.after 6 days I did the no payment thing.she got back to me tonight, this is a copy of what was said. Hi.If you would kindly close the cases you opened it would be appreciated. As th...

Resolved! international postage

I have not offered International Postage before, and have had a request to send an item to the USA.What would be the best way to change my listing so that he can purchase from me?

Australia post , security , LOL

And people wonder why Mail goes missing. Spotted this. In a car park in Runcorn QLD this morning. Nice

oz post.jpg
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strikes for item not received?

I had this happened recently - buyer didnt receive item and she wasnt too concerned and was more than happy with a refund (tho who knows if she did actually receive it and is just claiming she didnt), but because she opened a dispute, instead of just...

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Best way to issue refund for returned item

I sold an item recently and the customer returned the item for a refund (not using ebays return system). The postage cost for me was about $10 for express post and I do not want to refund this cost (already sorted out with the buyer). What is the bes...