Help - Can you please tell me if my listing is displaying correctly?

[oz-aqua]

Hi There,

Like most seller I guess, I had to go and fix all my listings to meet ebays active content rules.

I fixed all of my listings and confirmed with the ebays active content checker and the isdntek active content checker that I no longer had any listings that did not comply.

I have been watching my sales drop over the past month or so and had been wondering why. Then I recently realised that most of my listings are not displaying the description any more, nearly all of them are displaying the "see full description" button.

I rang ebay and they tried to tell me that my listings were displaying correctly but so far I have contacted half a dozen family members and asked them to look and they also don`t see the listings, only the "see full description" button.

I was wondering if some people would be kind enough to look at some of my listings and tell me or send screenshots of what you see so that I can be sure before ringing ebay again.

Here are 3 listings

https://www.ebay.com.au/itm/122358986470

https://www.ebay.com.au/itm/122368192801

https://www.ebay.com.au/itm/122569753653

Your help would be greatly appreciated.

Thanks a lot

Kevin.

[k1ooo-slr-sales]

always happy to help out where I can

edit: tip, a little bit of contrition wouldn’t go astray

[oz-aqua]

ok sir

[everard6920]

It could be the xmlns tags - they're http://. It shouldn't matter, but knowing eBay, it will.

If it's not that, then I would suggest stripping back your code to the basics, until you're not getting the error. Then add sections of code back in to find out what the problem is.

Can I just say (and I mean no offence) - that I felt visually assaulted from looking at your listings? There's just far too much going on for me. As a buyer, I'm looking at the description to find information about the item in question - I don't need a side menu, scrolling images AND stationary images of other items you're selling, in the description. Pretty much everything is mentioned at least three times (that you're in Australia, that you post before 4pm, etc). I don't think you necessarily need all that javascript and the side menu in the description, but that's just my personal opinion. 

Feel free to take it or leave it.

[clubesquire]

<Removed>

I just checked your listings. The first would not display description content, just blank white space. The second and third - ok. The fourth - blank again, and interestingly there was no 'description button' other than the usual, which didn't work!! These are the first four in your current listings.

Just feedback for you.  Hope you get it sorted soon.

Melina.

[luna-2304]

Hello, everyone. 

This thread was a little off-topic. Could we please make sure we stick to the topic of "Help - Can you please tell me if my listing is displaying correctly?"

Remeber that all posts need to be in line with the Discussion Board Policies. 

You can review them here.

Cheers,

luna-2304

Community Moderator

[go-tazz]

This is from the US boards in regards to removing active content,(that info has been available since May last

year):

https://community.ebay.com/t5/Member-To-Member-Support/How-do-I-remove-active-content-to-all-my-list...