Hi, I have a buyer who found the article didn't suit and wants to contact the under bidder. Is this

[2011tailor]

Hi,

I have a buyer who found the item, while as advertised, didn't suit. He wants to contact the under bidder. Is this possible, and if so, how can it be done.

Cheers

2011Talor

[i-love-my-sheep]

There's a reason why bidders details are kept private.....so other bidders can't contact them. If you think they are genuine, YOU could contact the under bidder and ask them if they are still interested in your item and would they like to buy it. I don't think I would be giving the names of the other bidders to the winner. If they agree, it would be up to the current buyer to post it to the underbidder if they have agreed for you to pass their details on.

I'd be curious to see what some of the more seasoned sellers have to say about this one.

[horizon1907]

Has the Buyer paid and recieved the item as yet?  Or has he ( the buyer )  contacted you telling you this.  

[springyzone]

It sounds as if the buyer has had a chance to inspect the item, if he 'found the item as advertised."

But if that deal is done and dusted, he has paid, you have sent, then it really isn't your job to be reselling the item.

Personally, I would not be handing on any details of other bidders. Most likely they have moved on, anyway. The seller could relist it himself.

[lane-ends]

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@ilovemychooks wrote:

There's a reason why bidders details are kept private.....so other bidders can't contact them. If you think they are genuine, YOU could contact the under bidder and ask them if they are still interested in your item and would they like to buy it. I don't think I would be giving the names of the other bidders to the winner. If they agree, it would be up to the current buyer to post it to the underbidder if they have agreed for you to pass their details on.

I'd be curious to see what some of the more seasoned sellers have to say about this one.

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You might fall foul of the offering to conduct transactions outside of ebay if you do this.

I would just tell the  buyer they should relist it

[i-love-my-sheep]

Ahhh yes, very valid point Lane, I didn't think of that! Thanks for pointing that out 🙂

[sparrow2207]

If the buyer doesn't want to keep it then it is up to them to list and resell. I would never hand over anyone elses email address. It comes down to not trading off site.

[2011tailor]

Good advice from everyone, thanks. I'm new to this so am stumbling along. Didn't know anyone else could see these emails. Living and learning.

[book-of-hezekiah]

hi 2011tailor

Welcome to the boards.

These Community Discussion boards are a public forum so anyone can view them.  You aren't actually sending emails when you post here and you aren't contacting any eBay representatives. All the people commenting here are members of the general public, most with vast experience with eBay and PayPal (and a range of other life experiences).

If you do need to contact eBay directly look to the top right-hand of the screen to Customer Support and click through the links for the phone number and your unique code.

Good luck with it all!