Honest Seller"Stuck with UNDESERVED,UNWARRENTED"NEGATIVE FeedBack*BEWARE*

[brookreflections]

Dear Sellers- I just felt I should share my story with you in hopes that none of you succumb to anything similar as this virtual blackmail situation. Just when you thought you had seller protection on eBay?.. The fact is you don't really, there is a nasty hole in the system that has left me very open & vulnerable as a seller with no protection + exposed to an ongoing black mail type situations.

Recently a buyer purchased an item from me + after only paying only one dollar, ordered goods to the value of $120 without paying.It became obvious after sending polite reminders they had no intention to pay but still expected me to send the items- after a couple of weeks- Still No payment- no goods sent, they applied Negative feedback saying "NOT GOT"[Wow man so polite as well] & then my 6 years of hard 7 day week yakka as an Aussie battler- Crashed.My reputation permanently tarnished. I could not even return the Neg feedback.Buyer refused to revoke the feedback, still expecting the goods for free. Ebay could do nothing despite numerous emails Devastating.

Totally unwarranted negative feedback has only drawn the attention to others of just what they can get away with. Give an inch of generosity and there are always a dubious character out there waiting to jump on the bandwagon for a freebie.

Straight after the negative feedback was added over 400 people read my offending innocent listing for 'free postage' in one day out of curiosity inadvertently at the same time educating innocent buyers as to how to get freebies.

It is not hard to understand why many sellers succumb to giving away their valuable goods when buyers threaten them with feedback in this way. Even worse, offer to remove negative feedback in return for goods.

I do pride myself in honesty + very much value the same from my customers. Most of my buyers + many returning buyers are fantastic people. I do feel sorry that these good honest people have been exposed to & have had a lesson in such evil dishonest manipulative behavior.

For many it is merely sickening but for others a great lesson, interesting 'Food for thought'& merely a confirmation that 'Yes' they CAN still get away with it and even better let of Scott free! - No negative feedback, no unpaid item strikes - Nothing whatsoever to loose- only gain.

Unfortunately the teaching continues feeding the world.

Please don't let this happen to you.

Take care

Kind regards Deb

[brookreflections]

They had already chosen to buy the $120 listed item- the $1 postage was merely an addition to their order.

[colic2bullsgirlore]

Bromeliad- Neoregelia Your Pick **FREE*Express-for 14 Neoregelia*BR

If your listing is not for a free express Bromeliad Neoreglia then it is a misleading title as per policy above.

The listing AFAIK is not for a tangible item as freight supplied to a customer is a service so the listing also breaches the no item offered ploicy on the link in post 7

[nicole-n-daz]

Listing is a bit misleading,Not the road i would go down with my listings.

But the buyer is harsh though,This is clearly just a misunderstanding,and should have been sorted out without a negative feedback,Some people like leaving Negs and they do it just because they can,And because Ebay Allowes it.,The buyer and seller should have been able to to sort this out in a reasonable manner.

[bsal6160]

brookreflections, you are justt another dodgy, shonky seller. advertising your item for $1.00 then expecting the buyer to pay $120. too bad there is not a BLOCKED SELLERS LIST or you would definitely make mine.

and your lies about paying the correct fees. you only paid the fee for a $1.00 sale when you should have paid the fee for a $120.00 sale.

[brookreflections]

Thanks for your thoughts, much appreciated, Yes, I do agree agree with you- wasn't a good thing to do- I was honestly just trying to do the right thing- should have been more careful precise.I felt it harsh as well as I did the right things to the buyer + discussed it in detail, was even prepared to send the plants.

Unfortunately no one has seen the original Nursery mixture offer the buyer requested. It was listed at $120. 

Unless you have seen the $120 listing + read it- this really makes no sense- sorry.

Makes it too confusing to fully understand the situation without full details of the buyers orders.

Sorry for confusion

I really only posted it to let others know how easy you can get caught.

thanks for your thoughts Happy selling

Take care Deb

[colic2bullsgirlore]

Listing is a bit misleading,Not the road i would go down with my listings.

But the buyer is harsh though,This is clearly just a misunderstanding,and should have been sorted out without a negative feedback,Some people like leaving Negs and they do it just because they can,And because Ebay Allowes it.,The buyer and seller should have been able to to sort this out in a reasonable manner.

I agree however if the OP is worried about the feedback and after reading the policy links I put up agrees that the listing has breached policy they could apologize, explain that they were not genuinely not trying to deceive buyers, explain that they honestly thought they were supplying a service that would save buyers money, offer to refund the dollar spent and send one plant to them free of charge while kindly requesting a feedback revision

.........as a PR exercise obviously :|..........

in the hope that they will lerrvvv the plant, review the feedback and come back again and  actually buy something this time

[brookreflections]

Came to share honest thoughts to warn + hopefully help others- not for personal attack.

Please do read details- this buyer neglected to do the same as you have now- neglected to read details correctly.

If its any consequence I refunded the $1 & pay all my fees including for $120 sales of nursery mixes.

[bsal6160]

no you are wrong. we all saw the original listing and it was for $1.00 with free postage. you can not then say the buyer was to pay $120.00. the buy should report you to Internet Fraud squad for that.

[brookreflections]

Nice thoughts Thanks- Sure, I refunded the $1 + offered plants whilst requesting a revision of the feedback. Sadly got no response despite my emails.

I am not sure if I could request a revision once again?

If that were possible- perhaps I could just send them something nice without asking + they may reconsider the situation as you say....

I am more than happy to do this - as long as it is acceptable within the policy + not seen out of context- main concern..

regards D

[brookreflections]

There were 2 listings at the time 1 for $120 nursery mix & 1 for free postage token to be used for purchases.