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non-payment, buyer refused to pay, claiming it was a mistake

Buyer refused to pay, claiming that the bid was a mistake. I referred the matter to the resolution Centre. Then, two weeks later, buyer asked if she could complete the sale after all. In the meantime, item had been sold. Why can't I leave negative fe...

User avatar by • Community Member
  • 897 Views
  • 7 replies
  • 0 Helpful

Ending Listings Early

I have had to end 6 of my listings (4 of which had bids) early (due to certain reasons), there was still 4 days left on auction. I am new to Ebay and I was just wondering if I get charged a final value fee for ending my listings early when there were...

cash on pickup?

according to ebay's acepted payment policy http://pages.ebay.com.au/help/policies/accepted-payments-policy.html Optional payment methodsIn addition to offering at least one of the safer payment methods listed above for most listings, sellers may also...

TERAPEAK - experiences?

Hi all,I'm a new seller and so far I'm pretty happy with the experience.I've heard about Terapeak and what it does etc but just wondering if it's worth subscribing to unless you are selling a LOT of products per week. I'm only selling around 20 a wee...

Resolved! Anyone try the http://pages.ebay.com/sell/nosellfees/ ebay voucher promo?

Has anyone tried using the http://pages.ebay.com/sell/nosellfees/ ebay voucher no fees promotion? I had two auctions that sold using this promotion, but the payment status has been stuck as "Payment in process" for the last 24 hours. Items shows "Pay...

User avatar by • Community Member
  • 489 Views
  • 3 replies
  • 0 Helpful

Resolved! Buyer wishes to cancel item and buy different item that is 6 of original item. Is this ok? I am ok

I have a buyer that purchased 6 of an item I sell (Baking Paper) then noticed that I have another item that is 6 of the original item in a carton. Is it allowable to cancel (somehow) his first order and take only the second order or..... what can be ...

click and send

Hi, Think the man at the post office might have stuffed my very first click and send satchel. Tell me if he did bad.My item weighed 175gm and was a very thin sheer blouse, so it was very flat and we put it in the 500gm click and send satchel. He then...

Leaving negative feedback

The winning bidder has failed to make payment and has ignored my invoices and all messages. Dispute/resolution is already in progress. This buyer has 300+ positive feedback, and I feel justified in leaving negative (can’t believe they don’t already h...

User avatar by • Community Member
  • 1371 Views
  • 7 replies
  • 0 Helpful

Problem with eBay messages

Has anyone had buyers saying that they haven't received your messages? I have had 3 messages since Friday from different sellers that have not gone to my personal email address. They have all been replies to questions and I have had to login to keep ...

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