How can Chinese sellers afford to except returns?

[dylan11235813]

Just refund everything if someone complains?

[cherry*135]

Does the buyer have to pay the postage for returns? (apart from faulty items)?

If so, for low value items or heavy items, then the return postage  costs are going to cost more than the item cost and buyers wouldn't bother returning items in that case.

[harley_babes_hoard]

They don't accept them, as far as I can tell.

am3 if the item is faulty, broken or not as described the seller is responsible for returm postage under the MBG

[cherry*135]

broken = faulty 

I haven't bought anything from China/HK for a long time. Got a low value item dead on arrival, and at that stage had to send it back at my cost.. didn't bother of course, because postage was higher than item cost. 

[dylan11235813]

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@am*3 wrote:

broken = faulty 

I haven't bought anything from China/HK for a long time. Got a low value item dead on arrival, and at that stage had to send it back at my cost.. didn't bother of course, because postage was higher than item cost. 

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Thats the point though. with ebays system postage is payed by the seller. Now that ebay is breaking from paypal they have created these new rules. As I see it I can order anything from China and get a refund if something is NAD, or for anything, not to mention there is no tracking within Australia.

[saarzi]

They just refund.

I brought around 50 items from Chinese sellers recently - almost a third didnt turn up. All of them just refunded (after a lot of "your item is coming, please be patient" emails - I suspect those were just delay tactics to make it all a hassle so that people wont bother).

If youve ever imported from places like Chiina or even better, India / bangladesh, not through expensive please like Alibaba, but genuine local Chinese exporters, youd know how much money they actually make on their items - if they had to refund HALF of all their items, theyd still be making a great profit.

[dylan11235813]

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@gtx305 wrote:

They just refund.

I brought around 50 items from Chinese sellers recently - almost a third didnt turn up. All of them just refunded (after a lot of "your item is coming, please be patient" emails - I suspect those were just delay tactics to make it all a hassle so that people wont bother).

If youve ever imported from places like Chiina or even better, India / bangladesh, not through expensive please like Alibaba, but genuine local Chinese exporters, youd know how much money they actually make on their items - if they had to refund HALF of all their items, theyd still be making a great profit.

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It is easier just to deal through the wesites you speak of. I get given silly postage costs all the time when dealing directly with the manufacture (and not just from China), not a huge volume which plays a part. In the end though...