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Should i refund?

Sold item in November last year, recieved positive feedback a few days later. January this year, buyer opens Paypal dispute claiming item defective, manage to sort it out with them privately and he cancels the dispute, i'm dubious about his reasoning...

User avatar by • Community Member
  • 719 Views
  • 6 replies
  • 1 Helpful

PRETTY PEEVED EBAY!!!

Before going away for a couple of weeks I put my store in HOLIDAY MODE. I'm back home now and getting back on top of things, but have received 2 "Where's my Item" complaints, one an actual PP dispute. BOTH asked why their items hadn't been received w...

User avatar by • Community Member
  • 663 Views
  • 6 replies
  • 0 Helpful

Overdue Express Item

Last Monday 27th we sent an express post 500-gram satchel.It was within the express network so should have been delivered next day, but tracking showed in transit.I contacted the buyer about it but have had no response. A week later and tracking stil...

User avatar by • Community Member
  • 558 Views
  • 6 replies
  • 0 Helpful

eBay returns - how do I get their decision reversed??

Hi, Apologies in advance if this turns into a rant but I am steaming mad at the moment!! A customer (feedback score of 2, so v inexperienced) purchased a hammock from my eBay store. The listing states every single dimension that a buyer could need - ...

User avatar by • Community Member
  • 2238 Views
  • 27 replies
  • 0 Helpful

Email about ending auction.

I got an email to end my auction early a few days ago, but it's not a buy it now or best offer! And can't end it with a buyer and they pay though ebay. So, is it suspicious, should I end it? and pay fees (of course) to avoid negative.

User avatar by • Community Member
  • 532 Views
  • 7 replies
  • 0 Helpful

Aus Post Price Increases

I am on a parcel contract so this doesnt affect me but it might affect you. Another 3-4% increase. Australia Post has announced a number of price changes that will take effect from 2 March 2015. This is part of our normal bi annual price review. Offi...

Lodgement Receipts are Back

I just went to my local PO to lodge and over-the-counter 500gram satchel I had paid for thru C&S.Originally you used to be issued with lodgement receipts for these.Then about 12-months back the receipts went.Now they are back again.Wonder what they a...

User avatar by • Community Member
  • 332 Views
  • 1 replies
  • 0 Helpful

Some questions for store owners

I am toying with the idea of opening a store (not on this ID obviously) to help minimise fees and reliance on bonus freebies. Just a few questions for the experts please? When you open a store do ALL your listings go into the store or only the ones y...

Listing items is very, very annoying

Hi all, just a few frivolous vents. 1) When using the 'Relist' function from unsold items, apart from having to un-check the 'Best Offer' box each time, I just noticed it resets the handling time to 1 day regardless of what it was on the original lis...

ebays credibility !

To the left of My Ebay Page, an advert that is showing 90 % off Louis Vuitton etc. Give me a break.

Abusive Buyers

HiI would like to know why we cannot leave negative feedback for buyers. I received a message from a buyer who said "This item hasn't arrived. If it doesn't arrive soon I will be be opening up a dispute against you. I am over Ebay sellers not sending...

IPad users Please Help Me Out

I tried last night to do some listing from my IPad and everything is great except when i go to upload my photos nothing happens? Can anyone help me out and let me know if this is common propblem or a glitch.

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