How does a buyer cancel an order

[millyminder]

G day all  I sold an item that was unfortunately damaged when packing ,emailed the buyer  who was fine about it & I refunded straight away through PayPal. As there were no  fees  involved ( it was on the freebies) I did not worry about it Will it just go away on both  of our selling/ buying accounts or does the buyer have to put in a cancellation request I know if I do I get a black mark  Thanks in advance

[lyndal1838]

The buyer cannot cancel anything.

As they have received a full refund they cannot open a dispute of any sort.

Just ignore it.....as far as the buyer is concerned it will just drop off their Purchase History in a few weeks although they can "hide" it if they want to.

[millyminder]

Thank you