How exactly is one qualified for power seller

[northside_angler]

OK, Have well over 100 transactions, well over required ammount,100% positive feedback and extremely good ratings(4.9+ all through) but under 100 feedback due to lazy/incosiderate buyers.

Do I qualify or not?

Am I just jumping the gun and will be granted power seller status once reviewed later this month?

Concerned because it just gives my projection as being "above standard"

 when obviously I should be above this...

[i-love-my-sheep]

Interesting.....I checked the forum main page yesterday, all the way down to the bottom and saw no mention of the power seller board. Yet, when I just checked then.....there it was! I only have one account and have only recently been upgraded to PS, so maybe the board took a litle bit to catch up.

Thanks for the info though guys!

[digital*ghost]

---

@curraone wrote:

• Have a Feedback score of 100 or more, with at least 98% positive Feedback over the past 12 months

---

Is that new, or have I just always overlooked that requirement?  I could have sworn it only used to be transaction, value, and percentage based rather than any minimum FB requirement.

[northside_angler]

---

@curraone wrote:

To qualify for the PowerSeller program, sellers need to consistently sell a significant volume of items, provide a high level of service to their buyers, maintain a positive Feedback score, and meet the requirements for detailed seller ratings. Membership in the program is free.

You don't need to apply for the PowerSeller program. If you qualify, you'll automatically be included. Just check your Seller Dashboard to see if you've achieved PowerSeller status. PowerSeller levels include Bronze, Silver, Gold, Platinum and Titanium depending on the number of items you've sold or the dollar amount of your sales.

If you're not a PowerSeller yet, you can always work your way up by meeting these requirements:

• Be registered with eBay for at least 90 days
• Have an account in good standing
• Follow all eBay policies
• Have a Feedback score of 100 or more, with at least 98% positive Feedback over the past 12 months
• Have a minimum of 100 transactions and $1,000 USD in sales with Australian buyers over the past 12 months
• Receive at least a 4.40 average from Australian buyers across all four detailed seller ratings (DSRs)
• For all transactions with Australian buyers, have no more than 1.00% of transactions with low DSRs (1s or 2s) on item as described, and a maximum of 2.00% of low DSRs on communication, postage time, and postage and handling cost.

http://pages.ebay.com.au/help/sell/sell-powersellers.html

---

Already seen this information, it's a bit vauge...

Yes it says "Have a Feedback score of 100 or more, with at least 98% positive Feedback over the past 12 months"
but every other bit of information on the web about powersellers only reffers to transaction numbers NOT feedback.Checked in the power seller requirements which i had not seen before,check out screenshot attached, it says I qualify for everything, even though I do not have 100 feedback.

[*crikey*mate*]

Would it please be possible for you to say what you find vague about those qualifications for becoming a powerseller?

I suspect that the inclusion of the 100 FB requirement is a reasonably new thing, and as such has not been updated everywhere, but that list there seems to be quite definitive, doesn't it?

[northside_angler]

---

digital*ghost wrote: IMHO it's not good for your general disposition to determine all buyers who don't leave FB are lazy / inconsiderate. (eg I recently made several bulk purchases and the seller did everything right, but there are a few flaws with some of the items - for a variety of reasons I have thus far decided I won't leave any feeback, which is actually quite considerate of me, I reckon.  )

---

I agree leavening no FB rather then bad is considerate however I find it hard to belive the FB has not been left for this kind of reason.We only sell new stuff(apart from one broken iphone sold for parts) so for it to arrive not as described is practically impossible.

Take into account this is a buisiness account I manage,we only seel BRAND NEW ITEMS so they can hardly be not as described, we also post same day 99% of the time, always within 24hours! As a new seller, we value FB, especially when people spend big $ on an item its nice for prospective buyers to see this.So i think when you recieve a $500 exactly as described in a prompt time frame from a new seller it IS pretty darn selfish to not leave FB.

Just a little FYI,my personal account is over 10 years old and has many thousands of transactions. mostly as a buyer.This account may be new but I am not 😉

[northside_angler]

---

@*crikey*mate* wrote:

Would it please be possible for you to say what you find vague about those qualifications for becoming a powerseller?

I suspect that the inclusion of the 100 FB requirement is a reasonably new thing, and as such has not been updated everywhere, but that list there seems to be quite definitive, doesn't it?

---

Because it says I have to have 100 FB BUT when I check to see if I meet all requirements, I DO even though I have not got 100FB.

And guides on US and UK ebay about powerseller requirements only make mention of transactions not feedback.Only the AU one makes reference to having to have 100fb.

[digital*ghost]

---

@northside_angler wrote:

---

digital*ghost wrote: IMHO it's not good for your general disposition to determine all buyers who don't leave FB are lazy / inconsiderate. (eg I recently made several bulk purchases and the seller did everything right, but there are a few flaws with some of the items - for a variety of reasons I have thus far decided I won't leave any feeback, which is actually quite considerate of me, I reckon.  )

---

I agree leavening no FB rather then bad is considerate however I find it hard to belive the FB has not been left for this kind of reason.We only sell new stuff(apart from one broken iphone sold for parts) so for it to arrive not as described is practically impossible.

Take into account this is a buisiness account I manage,we only seel BRAND NEW ITEMS so they can hardly be not as described, we also post same day 99% of the time, always within 24hours! As a new seller, we value FB, especially when people spend big $ on an item its nice for prospective buyers to see this.So i think when you recieve a $500 exactly as described in a prompt time frame from a new seller it IS pretty darn selfish to not leave FB.

Just a little FYI,my personal account is over 10 years old and has many thousands of transactions. mostly as a buyer.This account may be new but I am not 😉

---

I get it, I have an (older) selling account as well, but as you can at least see from this ID, I'm a relatively frequent buyer. What I was trying to say, but probably in not enough words, is that it's not all that good for your public image to state that buyers who don't leave feedback are lazy and inconsiderate - other people not having the same priorities as someone else doesn't (in my mind) automatically make them either of those things.

Consider this relatively singular scenario - buyer purchases from seller, is more than pleased with the item and service, doesn't ever leave any feedback for whatever reason, but becomes a regular, loyal customer. Would you be happy for such a customer to see you considered them lazy and inconsiderate? 

I know you're trying to achieve something with your ID / store and status etc, and particularly at this stage every positive helps, but it's better all-round to maintain the 'half full' attitude than the half-empy one (or, conversely, simply celebrate the fact that there's still enough room in the glass for some scotch, or whatever takes your fancy  ).

(PS Brand new items can be not as described, in that they can be faulty, damaged, wrong one sent, pieces missing etc - the items I referred to previously were brand new, and they're basically the main visual component for a product I make, but some have red splotches under a glass surface, which makes them INAD, and would make mine INAD if I used them. I haven't chosen not to leave FB because I would leave a neg, by the way, because overall the transaction was positive, it's because the issue isn't great enough for me to contact the seller and seek a resolution, but if I left FB I feel I would have to mention it and that would be unfair if I didn't bother contacting them - maybe I am lazy  ). 

[*crikey*mate*]

Yep, Brand new items can definitely be not as described

I bought a set of water speakers (mid life crisis, don't ask) which the manufacturer stated had both audio input and output jacks.

was even written on the box.

seller sent box, clearly as supplied and unpacked, and not only were the speakers pink, when I had ordered black and the box said black, but they did not have any kind of jacks at all.

Not the sellers fault, but certainly not mine.

.....................

and just yesterday opened up a set of electronic salt and pepper grinders.

supposed to be red.

The box says red, the pic is red

However the ones I got are black

......................................

and

bought a brand new light - it arrived in the packaging - broken - well no one described that..

nor was it in the description that my brand new headphones didn't work....

fair enough, they didn't say that they did work either, but when you buy a brand new item, there's kind of this unspoken expectation that it does work, eh?

oh, and then my blue exercise ball that was supposed to be red, which I did keep, but it wouldn't inflate as the manufacturer had neglected to put the little vlave thingy in it.

[northside_angler]

---

@digital*ghost wrote:

---

---

Consider this relatively singular scenario - buyer purchases from seller, is more than pleased with the item and service, doesn't ever leave any feedback for whatever reason, but becomes a regular, loyal customer. Would you be happy for such a customer to see you considered them lazy and inconsiderate? 

---

Offcourse A return customer is always a good thing, however I will say all return customers on this account are FB leavers.

I don't really care about FB for low priced items, but its nice to have FB for high priced items.Especially when we pride ourselves on providing the best service possible.

As for new items being not as described, well we inspect all products before shipping,so getting wrong colour is impossible.Again no blemishes or visable damage etc, if an item has a bemish/damage we return it to distributer for credit/replacement in no way will it be sent to a customer.Obviously sometimes its impossible to test item %100 for whatever reason, but if something comes up its most likley not our fault! If an item gets damaged in transit, again its not a reason for a customer to neg or leave no fb, because unless we have packaged it poorly (not going to happen...) its not our fault.

If something fails after buyer recieves it again its not that its not as described,we don't manufacture the goods, we just sell them! That is a warranty claim for the customer to make on the manufacturer.

As a buyer on my personal account,I always leave FB, and always leave custom FB.I can only recall leaving a negative once, because the item was clearly mis represented and the seller would not accept a return or offer a partial refund, ebay sided with the seller on this case as well, despite him having many negs for similar reasons.

I have always given sellers the benefit of the doubt and given them a chance to redeem themselves before negging, and like i said, I can only recall one in 10 years! Other items may have had issuses but sellers always fixed them in one way or another and then got their well deserved positive FB!

[*crikey*mate*]

no waaaayyyyyyyy

really?

geez

If I buy say a product from a store and it doesn't function or has other problems etc detected in the first month or two, there is no way I'd go to the manufacturer! I'd go back to the store that sold the item to me! It's their job at that stage to deal with the manufacturer!

with my keyboard I got from JBs for examople - faulty as (a whole batch as it turned out) but it became defective about 5 times during the first 12 months (well all the replacements did, not the same one 5 times)

I took it to the store - they supplied me with the faulty items - then they get to take it up with the manufacturer for supplying them with the faulty items/

I recall there are limits as to the timeframe before a store can refuse assistance and refer you to the manufacturer, but it aint in the first month or two which is the timeframe allowed for with PayPal and eBay for buyers to seek restitution.