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How long has ebay been encouraging offers on listings without MAO enabled?

Has this been around for a while and I just haven't seen it because I haven't wanted to ask sellers a question?  I'm talking about the topic that relates specifically to make an offer.  

 

Screenshot (976) MAO.jpg

 

Maybe this is why I had a few offers last year.  I still think it's rude to ask if the seller hasn't invited it and people who ask will still get put on my blocked list.

 

I only found this because today I got an email with the subject "Make an offer: XXX (buyer ID) sent a message about XXX (item title)" and decided to have a bit of a look around.  The above example is from someone else's listing.

 

There's nothing on my listing that shows anything about offers so it was an unsolicited offer that was encouraged by ebay - but still not encouraged by me!  I think it's time to say "NO OFFERS!" in all my listings.  I don't want to block them from asking any questions at all because I actually find that gets me a few extra sales (on ebay).

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How long has ebay been encouraging offers on listings without MAO enabled?

Been there for at least 6 months.

Some of my listings I am happy to have offers even if I forget to tick Best Offer, afterall I can just send a brief message.

 

Dear buyer,

Sorry but I have listed this item as my lowest price and not accepting offers on it.

Thanks for your enquiry, regards

 

 

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How long has ebay been encouraging offers on listings without MAO enabled?

I also don't invite offers, but have had a few. Usually stupid ridiculous offers. The only one I took up was for $20 for a $25 item, and seeing as it was just before Xmas I agreed. When I think about it that was a 20% discount, but at least better than the ones who want 50% to 60% discount and I pay their postage as well. I think next time I will counter offer those with a 50% increase.

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How long has ebay been encouraging offers on listings without MAO enabled?

Send them a horse's head.Smiley LOL

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How long has ebay been encouraging offers on listings without MAO enabled?

Together with what the horse did before he lost his head 

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How long has ebay been encouraging offers on listings without MAO enabled?

I still don't think it's ebay's place to encourage people to "have a try anyway". I've had plenty of offers in the past (before this appeared) and it's one thing for people to do it off their own bat but another for ebay to encourage it. I've got better things to do than reply to messages I'm not interested in.
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How long has ebay been encouraging offers on listings without MAO enabled?

Well, that now explains why I was offered $8 each for 18 things listed for $25 each.

 

The noive of some people!

 

I was moiderous, I tells ya.

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How long has ebay been encouraging offers on listings without MAO enabled?


@brerrabbit585 wrote:
I still don't think it's ebay's place to encourage people to "have a try anyway". I've had plenty of offers in the past (before this appeared) and it's one thing for people to do it off their own bat but another for ebay to encourage it. I've got better things to do than reply to messages I'm not interested in.

Agreed. I was looking up something else the other day and saw that it is no longer against policy for buyers to send offers on items if the seller does not have best offer enabled, but didn't know this was in place. This is the kind of thing that would make someone consider disabling questions from buyers unless they have already bought, which I also discovered is now possible. 

 

I'd like to be able to say the seller should be in control over whether or not that appears in the subject list, depending on whether they are actually open to negotiation on price, but A) there is already a function to communicate that to buyers (the actual best offer function), and B) eBay doesn't even give sellers control over that.

 

It's utter insanity to me, in the sense that being able to competently manage buyer's expectations should be made a priority, and as simple as possible, but eBay has an infuriating penchant for giving buyers completely different expectations, ones that are in direct contrast to what the seller intends, which is a perfect way to create more and more bad buying / selling experiences on eBay, and ultimately turning people away from the site. How bad would it be for "this seller does not accept offers" to appear somewhere around the same place the return policy is stated? You don't go into Coles, or Target, take an item up to a store clerk or cashier, and start trying to lower their prices just because (I know some of these stores have price-match policies, or might knock a few bucks off something if it's clearly damaged or whatever, but I'm talking about straight haggling for no reason). For eBay to suggest that offers can be made regardless, undermines me as the business owner, IMHO (they do it in plenty of other ways too, of course Smiley Sad ). 

 

Putting pressure on sellers at every turn to lower prices - if it ever worked in a broad sense - would eventually mean there is no room to negotiate, anyway. I am certainly not here to haggle on my prices, with eBay or anyone else. 

 

 

 

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How long has ebay been encouraging offers on listings without MAO enabled?

It's not like people HAVE to make an offer just because ebay says to try it anyway, so it comes back to people's attitude. Those who wouldn't have made offers before (on items without it enabled) are still fairly unlikely to make them, in my opinion, so as far as I'm concerned I'll continue blocking anyone who makes unsolicited offers.

The person who made the offer to me today has paid the exact same price for similar items from me before, so her reason as to why I should accept $2 less on an $11 item wasn't valid. It'll be the last thing she buys from me so bad luck if she really wanted it.

I don't know why ebay encourages this, except that they can't see past today (or possibly the end of the week) and don't care about long-term success of the site or sellers. I suppose if the CEO makes this sort of decision he doesn't care what happens after he's gone, just as politicians don't care about the future and only do whatever gets votes now..

As you say (in slightly different words), it can cause animosity between buyers and sellers and doesn't help anyone. They probably think some sellers will feel desperate and cave in, but giving buyers the impression that all sellers are desperate isn't a good look for the site.

 

I think the ACCC would stop ebay forcing us to accept offers but they seem to be trying their hardest to 'encourage' us to do it.  If they try any harder they'll lose my business altogether and I'm sure I won't be the only one.  If I'm going to work for nothing I can think of better, more enjoyable things to do with my time!!

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How long has ebay been encouraging offers on listings without MAO enabled?


@brerrabbit585 wrote:

It's not like people HAVE to make an offer just because ebay says to try it anyway, so it comes back to people's attitude.


I agree with this to a degree, but anything eBay condones as being ok has the potential to affect those attitudes. Many people consider ebay to be the higher authority, so will defer to them over anything the seller says. You can see a more stark version of this in the way people sometimes talk about payment timeframes (eg "I have 8 days to pay, I don't care what the seller says" when the seller may have said something like "payment due within 24 hours").

 

If eBay makes it a practical impossibility to disable offers in an official capacity, then offers have the potential to become something buyers are "entitled" to (attitude-wise - and I'm definitely not suggesting this would be the case with the majority of buyers, but every little creep of entitlement just kinda sets me off Smiley LOL). 

 

Looks like I should enable my FAQs and write my own "offers not entertained" line there. 

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