How long have I got to issue combined postage invoice?

[peters6086]

A buyer bought several of my items, and I need to issue an invoice for combined postage. But my hospital stay is dragging out, and I might not be able to do that for a few days.

The buyer is being understanding, but is there a time limit on this? Will ebay start pestering them to pay for the oldest item soon? I think it’s been 3 days so far.

[twyngwyn]

Yes, eBay constantly remind buyers….I tell my buyers to ignore them…..but I don’t have automatic cancellations set up for non-payment after 4 days.

Do you?

[peters6086]

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@twyngwyn wrote:

Yes, eBay constantly remind buyers….I tell my buyers to ignore them…..but I don’t have automatic cancellations set up for non-payment after 4 days.

Do you?

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Don’t know. I’ll check. Where do I look?

[peters6086]

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@twyngwyn wrote:

Yes, eBay constantly remind buyers….I tell my buyers to ignore them…..but I don’t have automatic cancellations set up for non-payment after 4 days.

Do you?

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I think I found it at https://www.ebay.com.au/Cancel/Preference/UnpaidPurchase and it’s turned off. I guess I’ll find out if I’m right. Hard to find it on a phone. I had to google it, then I edit the url to add the .au.

[twyngwyn]

In your preferences…..and I also have a 10 day handling time, and utilise ‘time away’

[peters6086]

Just for the record, the buyer paid for all the items including individual postage after a few days, so I never found out what would have happened. I worked out the combined postage, and issued a partial refund.