How long should i wait for payment of a garment

[madamgreatstuff]

Hi has anyone had to wait for a long time for payment  of goods?

[curraone]

I only ever wait 4 days - on the 4th day I send a reminder and if no response, I open a non-paying dispute on the 5th day.

[bettyboopsadaisy]

I allow 7 days for payment and state this clearly in my listings. On the 3rd day after the end of the auction, I send what I call a 'courtesy reminder'. This usually results in pretty prompt payment or at least communication from the buyer. I know that ebay also sends out payment reminders to buyers but I'm not sure at what point.

After the 7 days have passed, I wait 4 days and if I still haven't received payment, I open an Unpaid Item Case. This usually does the trick.

I've come to realise over the years of selling that people's lives are complicated and lots of legitimate problems arise in their lives that dictate against paying on time for items they've won on ebay !!

As a seller, I've occasionally had to send out apologies to buyers of my items for not posting quite on time, due to issues in my own life.

I try to strike a happy balance between tolerance and understanding and preventing my business falling in a heap because of non-payment.

I always hope and usually receive the same tolerance from buyers.

[curraone]

Ebay sends the automatic reminder after 2 days - unless you turn off the option

You can choose to have us send a payment reminder if your buyer hasn't paid after a couple of days.

Do you want to send a payment reminder to buyers?

YesNo

[bettyboopsadaisy]

Thanks - good to know !

[cherry*135]

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@curraone wrote:

I only ever wait 4 days - on the 4th day I send a reminder and if no response, I open a non-paying dispute on the 5th day.

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I do the same. If they buyer does intend to pay they usually respond to that, even if they don't actually pay for a day or two more.

If they have no intention of paying, why wait to day 7 to find out.

[phorum_junkie*]

ebay reminder on day 2, day 3 I send an invoice tactfully worded to tell them to pay up or else, end of day 4 open dispute.

[*rikishiphatu*]

Glad this question was asked - I was going to ask the same thing.

Have in the last day had 2 people that have bought items and then "gone to ground".

I had to check my listing to see if I stated "Payment Terms" which I don't (but now have to rectify)

How do you go about opening a payment dispute? Is that necessary?

Just interested in feedback as usually anyone who has bought from me has been quite prompt or just needed a gentle reminder (such as the invoice being sent).

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[curraone]

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@*rikishiphatu* wrote:

How do you go about opening a payment dispute? Is that necessary?

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to open a dispute you use the drop down menu on your sold item - it will say resolve a problem.

Yes it is necessary to follow the steps, if they don't pay after the dispute is opened, you close the dispute on the 4th day and get your final value fees back and the buyer gets a strike.   Most sellers have their selling preferences set to block buyers with strikes, so you are supporting other sellers too.

[bakeandfry]

I'm quite suprised sellers are willing to wait a couple of days for payment. As a buyer I pay for all items within 10 min.