How to contact Aust Post re postage duplicate label (charged twice)

[cherry*135]

I printed out one label, which then had a bit of water split on it and decided to print another one. The window was still open for the first label and I just pressed create label again (which is not what i should have done, should have found the reprint label option).

My account has been charged for both these labels and I would like to apply to Aust Post for a refund. Does anyone know how to go about that please?

[thecatspjs · Accepted solution]

If its ebay labels an option should now be available to cancel either of the labels.

[thecatspjs]

If its oz post via credit card payment just shoot them an email via the contact us link on click and send site with details of label you wish to cancel and they are usually prompt in cancelling and crediting your credit card which is confirmed via return email.

[cherry*135]

Thanks for that. I have been to manage postage labels, and cancelled the first one.