How to cope with Mass Sales

[msaville1]

So I am a hobby user of eBay. At most I may deal with 5 sales for a day, And thats busy!

Soon I will be selling 50 items, And I excpect them to be sold over 2-3 days.

How do you keep track of each item?

How do you know when each item has been packaged up, And which item hasn't?

What kind of 'system' do you use?

[flashback_deals]

I usually start from the bottom and work my way up the page and when something sells, I always put it on the desk so I know it is sold

Also as some advice, if you advertise a product, you cant send the code by email, I am pretty sure you will actually need to send the product. Someone else who knows more might know more about that

[kopenhagen5]

Good question and I am surprised it is not asked more often here.

I personally, once an item is sold put it aside with the winning bidders details on a piece of paper and make sure it can't be mixed up.

When it is paid for, a reminder comes up in selling to post items.

I pack and address ready for the post office the paid items. Send and come back to mark as sent. Any unpaid items I send a message at 5 days asking if there is a problem with payment and if no response I open an unpaid item case.

I wait until I receive feedback to see if it arrived and in good order, then I leave feedback for them. It should be as simple as that. Also keep your own records of sales possibly for tax purposes or for future reference in a book/diary.

But if you feel it is a lot, perhaps start with listing 10-20 first.

Happy ebaying. 🙂

[kopenhagen5]

Correct flashback, digital delivered goods only are not permissable. The physical item needs to be sent.

[digital*ghost]

When I receive notification of a sale and payment, I have a series of steps that I don't deviate from so I know exactly where I am in the post-sale process with each buyer. I basically don't begin that process at all unless payment is received, either. 

Anything that is going in a mailer that requires a hand-written address is done pretty much straight away. I'll write out the mailing address, then on the back, on the peel-off strip, write the order details so I know exactly what's going into that mailer when I finish the packing process. If I'm posting in a Click and Send satchel, I add a code to the item reference that tells me exactly what's going into that parcel at a glance. 

Then, I'll package everything up just before I leave to post everything that's been paid for. 

[putney32]

I send a small packing slip with every order.

It is basically a Thank You note, with comments that I hope it meets buyers satisfaction, if not pls email me. blah blah.......

I handwrite the buyers ebay ID and Item Number on this slip and put it aside with the item.

as the buyers pay, I tick the packing slip as paid, and pack ready for post.

I mark off on the my eBay Selling page, POSTED each day when the parcels are packed into my car.

[phorum_junkie*]

As I list everything is given a code number, the same one that is used to store my listing and photos in my template builder site, it is them placed in a box and I enter the code number, what it is and how many/variations if that applies in a book.

When an item sells it is entered in my spreadsheet, when it is paid for it is sourced from the correct box and is crossed off my stock list. next i log into click & send and process the labels for paid items, I then go through the labels one at a time matching the name and postcode on the label with my spreadsheet to make sure I am sending the correct item to the correct buyer.

C&S automatically marks them as posted in ebay.

For the few that are being posted as large letters I just do them in order one at a time and manually mark as posted.

[annies_fancy_dress]

Work out a streamlined system that you can follow.

Anytime there is a hiccup, modify your system to accommodate.

Keep your paperwork streamlined, because you need to find it quickly and easily if someone has a problem.

I find far less problems now my invoicing program sends out an automatic email as I invoice my sales.

Customers feel more secure when you keep in (or at least make initial) contact.

[superior.business.needs]

Hi Guys

can anyone advise how i set up the inventory in selling pro in bulk.. i have approx 150 products i now need to inventorise but dont want to have to do it one by one

thanks Keeli

[tonalidesigns]

Q: How do we cope?

Answer 1:

Selling Manager Pro is a minimum requirement - I print off the labels and a copy of the invoice, note any specific aspects of the order on the invoice (we make most stuff to order so its a bit different to just selling inventory)  and use these as my work schedule for the day. Start at the bottom (oldest sales) and work up. Mark as paid and posted once packed and  ready to go (unless we use C&S for an item when it is marked off automatically.)

I have a daily worksheet on which I record all sales (as a log), all expenses and any to-do's and follow ups. At the end of each day I enter the financial summaries into the accounting package. clip the receipts and invoices for the day to the sheet, transfer any unfinished items to a new sheet and then go to sleep - waking up nice and fresh to do it all again.

Answer 2:

A nice bottle of red is a minimum requirement. - I start at the top of the bottle and drink one glass for each item packed. By the time ! reach the bottom of the bottle I am coping very well. I then go to sleep.

I do find though that I sometimes need a second bottle so that I can cope with the complaints that have come in from the orders we sent the previous week using this technique.

I don't always wake up nice and fresh when I follow this routine!