How to cope with Mass Sales

[msaville1]

So I am a hobby user of eBay. At most I may deal with 5 sales for a day, And thats busy!

Soon I will be selling 50 items, And I excpect them to be sold over 2-3 days.

How do you keep track of each item?

How do you know when each item has been packaged up, And which item hasn't?

What kind of 'system' do you use?

[ausfast]

The easiest way I have found to manage many sales a day over the past few years is to have little to do with Selling Manager Pro.

I have created a separate Gmail account just to manage my ebay sales and messages.

Whenever a paypal payment notification comes through to my inbox I mark it with a yellow star and archive any other emails from ebay "Your item sold" or anything else that has already been actioned.

By the end of the day I have a bunch of emails with yellow stars (some blue) which means they need to be packed.

I go through one by one (in any order I wish).

This is my process:

• Open the email, copy the postal address and paste it in my Dymo label printer software -> Print.


• Stick label to appropriate sized padded bag to fit the item (all my empty padded bags are next to my computer).


• Write name of item/s to be packed in the envelope under the seal of the envelope.


• Place empty (labelled and marked) envelope next to my desk.


• Repeat for every email in my inbox until empty.


• Take the pile of envelopes to my stock room and pack products into each envelope according to the name I have handwritten under the seal.


• Post all my envelopes at the end of the day.


• Open Selling Manager Pro -> Awaiting Postage > Select All > Mark as Posted.

I find that this process is easiest because I can print the odd label for any orders that come through to my inbox even if I have already done my packing for the day.

I would highly recommend investing in a Dymo labelwriter, best investment I have made for my business. So easy to just have the ability to print one label at a time without wasting a whole sheet for a single label.

[liquidglassoz]

We've used Selling manager pro (SMP) for 5 years to manage virtually every aspect of our Ebay sales.

95% of sales are paid by Paypal and most are paid at time of sale.  SMP sorts sales into categories (eg sold-unpaid, sold-awaiting postage, sold-paid+sent)

When items are paid by Paypal this is recorded automatically in SMP - this tells us what to send - sold-awaiting postage.  We grab our trusty barcode scanner and our boxes of (the new style) prepaid sign or tracking labels from APost.  As we go through the sold+paid list we work out what needs a sig and what doesn't - expensive sig, cheap track.  Scan into notes the tracking number, update info as posted and date, then print off the invoice and packing slip (all option) from SMP. Before leaving a record paster tracking number into the record which is held in SMP in case needed.

Then move onto the next item until all done.

Then fold packing slips (modified inside SMP to function as legal tax invoices) to slip into a self adhesive invoice enclosed envelope.  Write on back the item being sent (easy if you have coded it).  Stick the relevant labels on the front to the window and when you go to warehouse/garage/spare room stick the envelope on the item.  take all the items to the post office and away they go.

items not paid by paypal - we check bank account on line every day.  Tick off direct payments into SMP which then go through the same procedure as above.  some payments come in as credit card transactions following calls or faxes - same process again.  NB We select the right type of payment mode so we can reconcile Paypal vs bank account transactions.

We've processed around 5,000 transactions this way, and with multiple locations and multiple users.  In five years there have been less than five stuff ups between paypal and SMP (payment made, but not recorded in SMP).  We chase buyers up if they haven't paid within a few days.  You can be sure to hear back from someone who has paid and you ask them to pay up.  Guaranteed!  Then you go through Paypal history and find the transaction.

A pretty cheap and seamless method to manage mayhem.

[*new2vintage]

I am sure people who were here 3 months ago will be thrilled to read your information if they ever find out about it.

[phorum_junkie*]

I first check my bank account in case I need to mark an item as paid and then as I use click & send I just log in  and click on import ebay items and a list comes up of all items that are marked with cleared payment, I then go through them one by one, print the labels then parcel up each one matching the item number on the printed label to the item number in my sold items.

I then check in ebay to see if there are any with payment made which C&S have missed (happens sometimes)