I can't complete my listing to sell since Wednesday

Since last Wednesday, I have been unable to complete my selling of items. ebay has said that there is a bug in my system "for looping within the 'sell your item' flow". should I hire a technician to sort this out?

This is the 4th day of waiting!

Please advise a nervous newbie.

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Re: I can't complete my listing to sell since Wednesday

I suggest that you download Turbolister and see if you can list your items using that instead if ebay's own inbuilt lister.

You can get it via this link... http://sellercentre.ebay.com.au/turbo-lister

BTW, although several others here have suggested your trying another computer in order to eliminate yours as being the problem, you've not yet indicated if you've done so. If not, that's one of the the first things you should have tried.
Message 11 of 17
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Re: I can't complete my listing to sell since Wednesday

Thanks so much for your reply. I'm new to all this and getting quite upset about the blockage to selling.

Anyway, I did try using another computer to list my items. It is at my house and uses the same router. Would this qualify as another computer? the results were negative.

I'm going to try your turbolister suggestion now.

thanks again

Message 12 of 17
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Re: I can't complete my listing to sell since Wednesday

sorry to bother you again. I downloaded the turbo lister as suggested. Could you advise me if I can now place the 3 saved drafts which I have of my items for sale on eBay, into the turbo machine? Can't see how, so asking for your help. Thanks again

Message 13 of 17
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Re: I can't complete my listing to sell since Wednesday

Nina, I'm predominantly a buyer and sell very infrequently but when I do, I use turbolister and to the best of my knowledge, I don't believe there is any way of importing your saved drafts so I think you will need to do them again.

If it turns out that I'm wrong, I'm sure somebody will correct me fairly quickly. Good luck. ๐Ÿ™‚
Message 14 of 17
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Re: I can't complete my listing to sell since Wednesday

Also, make sure you do an 'Install Complete Version Update' before you try to use TL. The version you download initially is not up to date.

 

And check regularly for updates and backup regularly.

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Re: I can't complete my listing to sell since Wednesday

thanks so much, I'm very grateful for the support I have received. Can you imagine what it feels like to a closet conspiracy theorist, when eBay seems to block you from selling for 6 whole days?

I've now manage to complete a listing via turbo, (great name) and will check if I have the complete version.

Sadly, my laborious efforts to post three long items on eBay will have to be redone.

Thanks to all the team

I will proceed!

Message 16 of 17
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Re: I can't complete my listing to sell since Wednesday

I'm very pleased to hear that you finally have turbolister installed and that it appears to now be working, Nina.

Unfortunately, ebay has a propensity to change features which have worked perfectly for years and as soon as they do, everybody starts having problems. Let's just hope that from now on, yours will be few and far between. ๐Ÿ™‚
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