I have sent an invoice with the correct amount when customer whats to payt it is more how do I fix t

can any one help i have sent an invoice with the correct amount of postage and when the customner goes to pay palk it more ???

Message 1 of 3
Latest reply
2 REPLIES 2

I have sent an invoice with the correct amount when customer whats to payt it is more how do I fix t

Did you hit 'recalculate'? That is 'revert to original'. Put the correct postage cost in, DON't hit recalculate, and send to the buyer. Check 'preview' to make sure.

Message 2 of 3
Latest reply

I have sent an invoice with the correct amount when customer whats to payt it is more how do I fix t

Is the customer using a mobile app? They won't see combined invoices unless they do it on a browser (mobile full site or PC computer).

Message 3 of 3
Latest reply