Please tell me what I must do to please buyers. DSR ratings, the usual gripe. Now we can no longer find out who left them.
I struggled very hard in the beginning with ridiculous DSR's. $2 postage for a large letter (actual postage cost), rated as 3 stars, even though I supplied the padded envelope. (Just one example) I have always, only charged the actual postage, and stupid me buys boxes, tissue paper, bubble wrap, and sticky tape, as well as I drive to the Post Office every day that there is a parcel that can be sent. AND, stupid me, never charges a handling fee of any kind. Only sometimes, I can cut costs a little by recycling a box. So, after finally getting my 5 star ratings on everything, some kind soul has given me 4 stars for postage costs, (just wondering if only one would suddenly drop me down to 4.9)
So to all you who have hardened up against inconsiderate and ungrateful buyers, please tell me how much handling costs I should charge. I think it is probably about time.
Thanks in advance for your advice.
