I am a small top rated seller. Recently Ebay decided to consider me to be a 'business seller'. Ebay seem to make an assumption that if you NOW use the business tool, you are a business seller (even if you don't have a store). They don't allow me acces to the Quick Listing Tool.
Ebay description of the business tool: "use the business tool: "If you're a high volume seller, running a business or selling in bulk,...". I am neither of those.
According to their CS rep, Ebay is in the process of making all sellers to use the advanced /business tools. I don't have a problem with the advanced tool per se, except that it has insertion fee implications.
Ebay website ( https://www.ebay.com.au/help/selling/fees-credits-invoices/selling-fees-without-ebay-store?id=4364#s...)
"The following count toward your monthly free listings:
Automatically relisted auction-style listings, if you're a business seller"...
In contrast with Quick Listing Tool:
"Auction-style listings may be automatically relisted up to eight times if they don't sell. Insertion and feature fees are only charged for the original listing for non-business sellers. "
This affects quite significantly the number of items I can list on 7 Day Auction with Auto relisting under the 40 free listings.
While the rules were published at some point (?) on Ebay website I had no idea that I was being considered to be a business seller. I simply used my old templates or/and 'sell similar'. Yes I used the advanced tool, but that was under the old fee structure - I used it for a long time without having relisting count toward my 40 free listing.
I only became aware of this change when I saw extra insertion fees on my invoice. I contacted Ebay, who simply dismissed it. I followed up it with another call/online chat (and subsequent email) and being completely ignored?!
Is any other small seller aware of these changes? If you are using 7 day Auctions and relisting few items, check your invoice for insertion fees. It depends on whether you have been switched to using business tool instead of quick tool. This is supposed to be happening in the near future, or, like in my case, already happened.
It looks to me that Ebay is trying to shake off small sellers as we are being treated with contempt. I just wish they were more transparent instead of using these draconian tactics.
