Interesting Stock Market Observation of eBay

[verydumbblonde]

Article pretty much sums up all that wrong with eBay and why it's imploding.....     eBay Destroying It's Brand From Within

Top Contributor: Ric Roe | Created when NASDAQ:EBAY was $23.51 | Edit | History

eBay's constant system and policy changes imposed by neophyte CEO John Donahoe are responsible for the steady year/year sales decline the company has been experiencing over the last two years.

With a first time CEO who has essentially no experience as a company leader or as an eBay buyer or seller, changes imposed by Mr Donahoe miss the mark and are driving small and medium sized sellers from the marketplace.

To build a successful business, sellers need a platform that is solid, stable and successful. Under CEO Donahoe, eBay has become anything but. Constant changes to policy, systems, and search, coupled with fee increases serve to make the eBay platform uniquely unstable and inconsistent. The result is an ever increasing numbers leaving eBay.

The problem is compounded by Mr Donahoe's ignorance and disregard for eBay's past. History proves that eBay's most active buyers also happened to be eBay sellers. Constant policy and system changes continue to alienate sellers and as those disgruntled sellers leave, they also cease buying as well. 

Mr Donahoe once publicly dismissed unhappy eBay sellers as "noise". The statement fully illustrates the disregard and disdain Mr Donahoe holds for his own fee paying customers.

This alienation and erosion of sellers fully explains why eBay sales are steadily declining while other sites like Amazon have seen consistent and significant increases. Previously Mr Donahoe has dismissed eBay's declining sales on the state of the economy. Mr Donahoe's excuse is no longer valid as eBay seems to be the only online retailer that is seeing traffic statistics decline and gross sales shrink.

The problems at eBay have been created from within eBay and come from the top. The problems at eBay continue because eBay fails to see the site's issues have been self created by a CEO that grossly disregards the essential fundamentals that enabled eBay to become the one time online sales leader.

The company is in desperate need of new leadership and management.

[black*poppy]

Yuck, if you go onto Craigslist then Clothing + Acc, it's all used panties.  Eek. 

Don't think this is really the platform for me.

[millyminder]

I would like to thank ebay for driving me away also. It has motivated me to find different seliing platforms such as markets ( quite  enjoyable once you get organised) & also learning about facebook adds + others  Hopefully one day they might wake up to themselves but I won't hold my breath     Good luck with your ventures !

[bohoandbeautiful]

The very FIRST THING that needs to be changed is for sellers to have the right to leave negative feeback for sellers who dont pay. Also there MUST BE some kind of doable, PROPER penalty imposed BY EBAY for those who do not pay, simply having a strike against a person, then blocking them from your own store obviously does NOT WORK. Honestly you would think the Ebay system would be fed up with being bunged up all the time by the endless, endless non payment disputes...........................

Ebay first needs to weed out these CONSTANT non payers, by giving sellers some of their rights back. That is where I would start if I were CEO.

[padi*0409]

I agree that non-payers should be looked at more stringently by eBay, however negs for buyers didn't work in the past and wouldn't work now - in the past all that happened was that the buyer would immediately leave a retaliatory neg for the seller (or get a friend to do it) , which now with the defect system in place would leave the seller in a no-win situation and the possibility of being deregistered/restricted from selling. 

[bohoandbeautiful]

But thats exactly my point what I meant to say was to go back to the old ways before these ridiculous systems like the defect system, and back in the old days, buyers could not leave you a neg if you left them one because they didnt pay, Ebay would remove it as **bleep** for tat, Im talking WAAAAY back in time here : )

[annies_fancy_dress]

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facebook

craigslist

trading post

gumtree (ebay owned)

amazon

locanto

quicksales

your own web site etc etc etc.....

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.... none of which have even close to the amount of traffic unfortunately.

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Unfortunately so true.