Is ebay still viable?

I will soon be paying $25,000 a year in ebay fees, and ebay seems to now be so strict with sellers that it has reached the point of "passive hostility" (I think). I would be interested in hearing other people's opinions. I run a website which has virtually no advertising budget, and costs me  about 2% of what ebay does. And yet it's not unusual for the website to perform better than my eBay! In my small specialized field, $25,000 would be a MASSIVE budget for targeted advertising in Australia; for that kind of money I could pay for some very heavy-duty, year-round, very focused GOOGLE & FACEBOOK marketing. Of course the easy answer is "do both" - but things are rarely that simple. I could only afford a $25,000 advertising budget if I pulled the plug on my ebay.

(I actually wonder if, from a strictly business point of view, whether eBay is sustainable long-term. Over the last 4 years it has become more expensive/irksome to use ebay as a sales platform, if this trend continues by 2016 it's going to be such an expensive, repressive and time-consuming environment to sell in, that it seems prudent to have an exit strategy.)

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Is ebay still viable?

As for the quiet shop in a backstreet as opposed to a Mall, I think it depends on what you sell. I know of a specialist comics shop in a small lane off of a small mall in Adelaide that is a hive of activity. Comic collectors seem to gather there to meet and discuss their hobby, check out the stores items and basically hang out with like minded people. Its a great little place and although my only interest in comics is to sell a few if I find some treasures at a garage sale , I love the vibe of the place. If you sell specialised items buyers will have a tendancy to seek you out. If you sell generic items you have to fight hundreds of other sellers on price and visibility.

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I seem to remember a couple of wonderful 'backstreet' collector shops in Adelaide - one wasn't just comics, it seemed

to have all kinds of movie memorabilia and toys. Collectors know how to find stuff, I have good memories of those kinds

of places and could not care less about the main thoroughfares!

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Is ebay still viable?

Its probably near the comic shop. There are three or four collectors shops all clustered together. There is the comic shop, the movie toys and memorabilia shop, a goth wargames type shop and a fantasy clothes shop which stocks "alice in wonderland" type fashion, big 1900's style dresses etc for alternative street wear. ( shops from memory )  I had a look and it is in a side alley in the Citi centre arcade off Rundle Mall . Great little place to stumble across.

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My memories are from 10+ years ago, good to hear there are still interesting collector shops there. Do they still have the antique/collectors market in Grote St?

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Is ebay still viable?

I havnt been to the Grote st. market for a very long time, so not sure on that one. I took the kids for a shop crawl down the eastern end of Rundle street a couple of years ago. This was fascinating with high end fashion shops along side retro fashion, multi cultural  and antique shops. Stores like Vinnies and the salvos send all of their best retro clothing and home accessories to the Rundle street shops. It was a great way to spend a couple of hours window shopping with the kids.

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Is ebay still viable?


@chameleon54 wrote:

 I know of a specialist comics shop in a small lane off of a small mall in Adelaide that is a hive of activity. Comic collectors seem to gather there to meet and discuss their hobby, check out the stores items and basically hang out with like minded people. 


 

I dunno if any of this will be of interest, they're mostly just the semi-cohesive ramblings by a quasi-successful seller (by which I mean I'm doing ok, but not as well as I would like and at the same time I acknowledge there's more I could be doing to get to where I want to be....) collected from a couple of different observations over the last 2 years. 

 

Social media will never be able to replicate 'vibe', but I reckon it's the next best tool for internet marketing of niche areas and to a wider audience, though I use the term 'marketing' loosely. 

 

I do have a FB business page but it's poorly maintained, so I can only speak from the perspective of observing my favourite and/or most successful business pages, which rarely post advertising material on their pages. Instead, they engage people by talking about broader (but related) areas of interest, post guides (how-to's, where applicable, or other information of interest), ask people to talk about their own experiences, memory, share expertise, and also what else they'd like to see instore. People love to talk about and share their passions, knowledge etc - online and off 🙂 - so it is possible to create a thriving community of like-minded people who remain consistently engaged with a particular business (meaning, that's the first place they go to when they need or want something, and instead of moving on if it's not available, they'll ask if you can get it and then wait until you do). 

 

It's another thing that takes time and consistent input to build, but likely well worth it in the long run if you sell something that could even remotely be referred to as specialised interest, and a great supplement to a webstore (be it on eBay or not), because it will ultimately function as an interactive customer feedback page. (I also often look up webstores on FB if I haven't dealt with them before, I like to see how active they are if I can't find any online reviews, if / how they handle customer complaints etc, it's actually saved me from making a bad purchase, as I found an Aussie webstore with exactly what I wanted at a bargain price, but their FB page was with filled with unanswered customer queries & complaints, mostly referring to non-delivery). 

 

I tried an independent webstore of my own nearly 18 months ago, and already had a blog / FB page in place. My blog doesn't specifically advertise my items, I just sporadically share things like announcements, tutorials and musings on the creative process, and soon I'll be adding in some product reviews on 'tools of the trade'. I listed just under 30 products in the webstore, then did absolutely nothing else (not intentionally, my computer died right after and for a couple of months I only had access to the web via an old iPod with a cracked screen, or a laptop when the owner wasn't using it, so I really only had time to concentrate on eBay Smiley LOL )

 

Anyway, that was out there floating in the web for 2-3 months, never got a sale, but when I decided to close it up I checked the stats and was surprised to see an average of 100+ hits a day (from google and my blog), which is not bad for a jewellery store with a very limited number of products in fairly niche area and a relatively unestablished brand, and even though I didn't get a sale from it, that kind of traffic makes me think if I actually worked on it even just a little bit more, I could build it into something worthwhile (I was just using a site that gives you a customisable storefront with PayPal integrated checkout, so it wasn't a 100% independent store). 

 

I guess what I'm getting at, is if you put your mind to it, you can use a whole bunch of different kinds of 'baskets' that function as support for a much larger one (i.e. brand, and it's definitely possible to "brand" a business that offers things on the more generic side, in that case you don't brand the products, but the business itself, its philosophies, customer service promises etc). 

 

 

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Is ebay still viable?

Interesting reading DG. I was researching a rare 1920,s meccano brochure I came across in my travels and stumbled across a privately run Meccano site in England which allowed individuals to post items for sale, discuss rare items etc. The site owner had his own items featured as well. It was very vibrant site with some interesting stuff going on. I,m not into Meccano ( except to sell the occasional find ) but spent an hour and a half going through it all.

  I also extensively googled my own ebay business when I was having troubles with unwanted attention. I couldnt find where the problems where coming from but was amazed at where my listings where ending up. There could have been several hundred listings that had found their way onto various club sales sites, discussion forums ( Aust. and overseas ) etc. If a website was to actively chase / advertise to the specialist club market it would be a great way to promote their items and website. 

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