Issue with Echeque payment, buyer doesn't pay - is there a way to report this?

[seventeensvt-2]

The buyer purchased the item and made an eCheque payment - I failed to notice this and thought it was a regular PayPal payment and posted the item anyway before it cleared. I've never received an eCheque payment before.

The item is already posted when I noticed and thought i'd just wait for it to clear, but the payment bounced back and showed up as cancelled when I checked again on Paypal, I contacted the buyer and she was very cooperative and sent payment again (it's still an Echeque), the same thing happened, kept bouncing back, the buyer also didn't know what was going on but still kept making payments hoping it would go through. 

When the fourth or fifth Echeque still hasn't gone through, I contacted the buyer again and asked her to just do a bank transfer, she agreed and sent through a confirmation receipt. After a few days I still havent received the transfer and messaged her again, she said that the payment didn't bounced back blah blah and will check. 

I've just asked her again and she said she will make another payment and send the receipt through when it is made.

I know this has been dragged on for a long while and I should've made a prompt move back when the echeques kept getting cancelled, but just wondering if there's any way I could just report the buyer or the issue to EBay? 

Thanks 🙂

[padi*0409]

There's nothing eBay can do to force the buyer to pay you, your only possibility is if you have a "My Post" account you could get the item sent back to you before delivery.

[digital*ghost]

Report a buyer

Report a scammer 

The first link is for reporting to eBay, the second link is for reporting to ACSC

IMO the buyer has likely done this on purpose - if the echeques are cancelled, that tends to indicate the buyer cancelled the payment, not that the echeque failed. When an echeque fails (that is, PayPal attempt to draw the funds from the bank account but can't) they will send an email to notify you the payment didn't clear, conversely (and surprisingly) if a buyer manually cancels an echeque themselves, you don't get a notification (or, I never have got one, the only time I discover cancelled payments is when i check manually after several days).

The payment receipt for the bank transfer should show the receiving account - if it doesn't, ask her for a sceeenshot of the full transaction details, showing the account numbers the payment was sent to so you can confirm (more for calling her bluff than anything else, as I still think they are playing you. I could be wrong, but if it was me and I had made payment to the correct account, I'd be a little suspect of your claims to have not received it, and if the payment had bounced back I would have asked to make sure I have the correct details - if this hasn't come up at all (i.e. confirming bank details used were 100% correct), then I doubt they ever made an attempt to pay legitimately. 

I had one try it a few years back, except alarm bellls rang from the start because they messaged me the day after purchase and just said "echeque cleared, please post now"... I checked the payment, knowing full well it hadn't cleared, and sure enough it had actually been cancelled.  

[shoppingbag*]

Ebay always tells you when to send the item or not. You would have had a message at the top of your eBay selling page that would have said something like "awaiting payment do not send yet" When the payment clears, it would say "payment recevied, send now"

Never send until you get the latter message.