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Seller Centre has answers you can trust for all your selling questions.

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Tips on how to save on postage costs

I'm sure this has been answered many times. We know the cost to send a standard letter is 60c at australia post and up to $2 for larger, thicker, heavier letters. But what if we were to send flat thin items such as DVDs inside a padded bag? Will this...

New to selling and need some help, please

Hi,Apologies for the long email but I'm hoping someone can help me or point me in the direction of whom to contact or where to go. This email is to gain help and provide feedback. I'm new to eBay, first listing July 2020. I have an online shop powere...

faulty item

Can somebody please advise me regarding an item I bought in May - a dash cam front & rear comera - the item is now faulty and doesnt work. I bought the correct sd card - the ones you should use for this kind of product. We have been in self isolation...

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  • 890 Views
  • 21 replies
  • 0 Helpful

Sellers Beware - Outrageous Estimated Delivery Date

This one takes the cake. Received an eBay message this afternoon at 4.12pm advising an Item I ordered has been sent and the Estimated delivery date is Thursday 8th October - MAGIC !! I don't usually take any notice of their messages regarding deliver...

How do I detect a scam on an offer?

I have an item for sale.An offer has been made.The purchasers profile says theyre in the United States, but the postal address given is in Australia.Ive given a quote for international postage.They still want my Paypal details.How can I tell if this ...

User avatar by • Community Member
  • 276 Views
  • 2 replies
  • 0 Helpful

Upoad Documents - I take it this page is a scam!

I received an invitation to register for managed payments "Found-in-australia, you’re invited to register for managed payments." I did not take up the invitation. I am now getting emails titled "REMINDER: You're required to register for managed payme...

Has anybody considered a class action against ebay?

Usual story, long time ebay seller increasingly frustrated with zero support and constantly having buyers do whatever they like with no repercussions. This has happened multiple times, probably 1 out of 100 sales involves some lunatic sending threate...

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  • 369 Views
  • 2 replies
  • 0 Helpful

Auspost eBay integration

Any one getting error on Auspost account when try to link ( disconnect / reconnect ) to eBay account ?

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  • 349 Views
  • 0 replies
  • 0 Helpful

Printing labels through AU Post

Since I have gone onto managed payments I have been printing all my postage labels through my AU Post account and have noticedin the last few days that the buyers email addresses are now being replaced by "ebay members" addresses.I can think of a few...

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  • 782 Views
  • 12 replies
  • 1 Helpful

Managed payments and ebay tax fee on each item

Just subbed to managed payments on my other account and i've discovered my fees are about 15.1% on a featured store for a $10 item with free postage. Ebay tax both your final value fee and 30 cent fee for 10%. All my items include free postage. If i ...

User avatar by • Community Member
  • 956 Views
  • 28 replies
  • 0 Helpful

Changes to Email Address Visibility on eBay

"To protect all our customers’ privacy and combat spam and phishing attacks, we’ll show most buyers and sellers an alias email address for each other on eBay orders. This is a global change that will apply to a majority of eBay’s sites. Starting in m...

locate previous sale

Hi, other than the 90 days how do I find an item that I had previously sold, could have been a few years ago. Any suggestions? Thanks

User avatar by • Community Member
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  • 4 replies
  • 0 Helpful

Postage Options change by eBay

Missed this change in the latest round of updates. Had all my listings with Australia Post standard post as the mail setting, changed to Australia Post Parcel Post. It is a quick fix via the bulk editor...

My Pal Pal account Blocked

Received a couple of emails from Ebay because automatic payment denied ,So logged into Pay Pal only to find account limited pending confimation of ID so filled in the requsets and everthig ok (able to withdraw money) Another email today from Ebay sam...

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