Item shows as paid when it is still unpaid.

[chic2cheek]

A repeat buyer has questioned why his purchases are marked as paid when he hasn’t finalised the transaction yet. I can see that eBay has taken final fees but there is not record of payment. How can I alter the payment status of an item? 

[twyngwyn · Accepted solution]

you can't......contact eBay (HELP - top of page)