Just Started Selling and Need Your Help Please

[awesomesensation]

I have just placed 6 items up and was wondering a few questions which are;

1) Why is there a restriction on the amount I can sell per month?

2) Are my listings and Descriptions okay or not?

3) is there a quicker way to get this seller restriction removed or?

4) and lastly, where do I go to promote my items for sale or are you not allowed to do this?


Thanks in advance,

Awesome Sensation

[i-love-my-sheep]

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@digital*ghost wrote:

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@ilovemychooks wrote:

In regards to initial 20% Deposit not refundable, is this wrong or?

Yes, it is theft. Not to mention you are threatening protentail buyers before they have even bought off you. Not everyone who backs out of a sale is a bad buyer. Circumstances change sometimes, e.g house burned down, fridge blew up, death of the person they were buying a gift for, loss of job. If I had to back out for a genuine reason like I listed, I'd have you in court to get my money back. I know you can't prove whether the buyers sob story is true, but as I said, not all buyers who have to back out are bad buyers.

Why would you need to keep the 20+% deposit?

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Non-refundable deposits are not illegal, just doesn't help customer relations in some circumstances.

There are many circumstances in which a non-refundable deposit are 100% justified and necessary, it can be a little less necessary for items that are in stock, don't require any particular special treatment or storage for the up-to- 10 weeks the customer has withdrawn it from sale during the lay-by contract, but that doesn't make it theft, particularly when the term is stated up-front.

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That's fair enough. My concern was where he had written the entire deposit would be forfeited, even if it was more than the 20% required (not those exact words). I had visions of someone buying something for $200, putting a downpayment of $150, then having to back out and lose the whole $150. It seems he has now removed that intention and a buyer would be refunded all but the 20% deposit.

[awesomesensation]

I wasn't thinking of it in that way, but yes I have removed that intention when you mentioned that $150 earlier, I thought yes that doesn't seem right so I adjusted my T&Cs accordingly.

Thanks for that I was more thinking if they put $50 down or something all monies be returned minus that, but I have fixed it up to be only 20% that'll be non-refundable, I was going to go downhill quickly with that wasn't I?

[digital*ghost]

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@ilovemychooks wrote:

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Non-refundable deposits are not illegal, just doesn't help customer relations in some circumstances.

There are many circumstances in which a non-refundable deposit are 100% justified and necessary, it can be a little less necessary for items that are in stock, don't require any particular special treatment or storage for the up-to- 10 weeks the customer has withdrawn it from sale during the lay-by contract, but that doesn't make it theft, particularly when the term is stated up-front.

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That's fair enough. My concern was where he had written the entire deposit would be forfeited, even if it was more than the 20% required (not those exact words). I had visions of someone buying something for $200, putting a downpayment of $150, then having to back out and lose the whole $150. It seems he has now removed that intention and a buyer would be refunded all but the 20% deposit.

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Also fair enough. 🙂

[awesomesensation]

Do you think it will be worth it for me to open a store, when I am only restricted with 10 items I can sell, or is it just not worth it for the time being?

[2011.narelle]

If you thought his listing was a scroller,i just found the longest one I've ever seen,item no. 261544859273 exotic ginseng

[awesomesensation]

WOW That was loaded.

By the way someone just informed that the 20% deposit, was illegal, they made an example If I were to sell something $700 they would lose $140 which is too much in my opinion. So I have rectified that to $30 Initial Deposit, that will be non-refundable does this sound better or?

[cherry*135]

Have you considered making your font smaller? As it is, viewers have to scroll, & scroll to get through your listing info (probably forgetting what they read at the top by the time they get to the bottom).

The main thing buyers want to read is a good description.

When sellers complete the listing intitially,  they have to select payment options - bank deposit, paypal, money order etc. Why go through all that again in the body of the listing?? eBay has been around for 10+ years, most buyers are familiar with all the options and whats involved in paying by those methods.

[cherry*135]

A $2.50 layby fee (non refundable) is the avg cost for layby fees at B&M retails stores. $10 at Myer, DJ. I wouldn't want to pay anymore than that, which is non-refundable.

[lousbloomingarden]

OMG!!!..Here I was so worried about my Auctiva ones  I have spent months learning a new program and relisting ALL my listings and Im only 1/4 of the way there. Mine now look miniature but I think adequate...

[digital*ghost]

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@awesomesensation wrote:

WOW That was loaded.

By the way someone just informed that the 20% deposit, was illegal, they made an example If I were to sell something $700 they would lose $140 which is too much in my opinion. So I have rectified that to $30 Initial Deposit, that will be non-refundable does this sound better or?

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As mentioned above, a lay-by establishment fee is used these days by most retailers, so you might be better off working out whatever administrative costs you will incur to facilitate a lay-by and basing the non-refundable portion on that. The issue with those is that the establishment fee often doesn't come off the purchase total, so you might be better off doing an either / or thing... By which I mean, some will say something like $5.00 or 10%, whichever is greater or smaller, (eg let's say you go $5 or 10%, whichever is greater, if someone lay-bys a $40.00, they forfeit $5.00, if someone lay-bys a $100 item, they forfeit $10.00 - if you went with whichever was smaller, the $40.00 layby would forfeit $4.00, the $100 lay-by would forfeit $5.00).

Both you and your buyers need to be made aware that a lay-by purchase is not covered by PayPal protections (either buyer or seller). I'm not sure about other payment methods like Paymate, obviously things like cheques and bank deposit don't have any compromisable protections by paying in installments.