Just Started Selling and Need Your Help Please

[awesomesensation]

I have just placed 6 items up and was wondering a few questions which are;

1) Why is there a restriction on the amount I can sell per month?

2) Are my listings and Descriptions okay or not?

3) is there a quicker way to get this seller restriction removed or?

4) and lastly, where do I go to promote my items for sale or are you not allowed to do this?


Thanks in advance,

Awesome Sensation

[cherry*135]

My opinion only, I don't like all the big font coloured text, there is too much of it. If  theimportant bits were in smaller font in black, it would take up much less room and no need for so much scrolling. I tend to back out of listings like that.

The green text with yellow fill, is hard to read.

As mentioned above, this needs to be removed. Sellers can't leave buyers negative feedback.

1. If I still have heard nothing from you after NPB dispute I'll have no choice but to leave you a negative feedback 

[cherry*135]

You have a big layby text section... is it worth the space, when you only offer layby for 2 weeks?

 Buyer needs to know straight up if layby is for 2 weeks or 4 weeks, not wait to see if you will increase it after 2 weeks to 4 weeks

1. We require an initial 20% deposit of total purchase.

2. You'll have 2 Weeks to pay off your Layby.

3. You have to make regular fortnightly payments.

4. Each time you make a Payment please enter your User ID for Reference.

5. Layby may be extended for up to an extra 2 weeks if you have made regular fortnightly payments

[awesomesensation]

First of all, thanks for the fast responses everyone,

That I was a Typo in regards to the "Layby it was suppose to say 2 Months for the initial payment method, I will fix that up momentarily, thanks for noticing.

Why can't we leave negative feedback for buyers who do deserve it, I don't understand this rule, if the buyer deserves then why can't we?

[i-love-my-sheep]

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@awesomesensation wrote:

Why can't we leave negative feedback for buyers who do deserve it, I don't understand this rule, if the buyer deserves then why can't we?

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Because it serves no purpose. They could have 100 negatives and they can still buy to their hearts content and you are powerless to stop them, especially if your items are BIN's. Opening and closing an unpaid dispute gives them a strike against their account. Once they have 2 strikes against their account, they can't buy from any sellers who have the appropriate blocks in place. The strike system is far more effective than being able to leave a negative.

The other thing is, if you leave them a negative, they will more than likely retaliate and leave one for you and top it off with low star ratings. Once you get so many negatives, you won't be able to sell anything because eBay will withdraw your selling privileges. All the while, the bad buyers keep on buying. You will also get a heap of defects, which will speed up the process of losing your selling rights.

[cherry*135]

There is no provision in the ebay system for sellers to leave buyers negative feedback.

If I see that written in a listing, it is another sign to back out. It shows me that the seller is not up to date with current ebay policies, so what else are they not up to date with. It was around 6years ago they removed that provision

[awesomesensation]

Fair enough but do keep in mind this is the first time Iam selling on eBay, hence the questions. Will edit that section ASAP.

[silversterio2]

JMO but I think you should make the listings look quite different.

If you're going to be selling items such as iphones, I think there's a good chance that some may think it's a Scam and that it's partly a copy and paste from another site:

http://tinyurl.com/m3pnzzt

[awesomesensation]

That is my seller name over on that site you linked too. As Mentioned this is my first time selling on eBay.

[awesomesensation]

Yes, that's a fair point but does this mean that they can't leave negatives either, or can buyers leave negs, if they can I see that as being unfair, as we may have done everything in our power to help them out and deliver their item/s, and then they still leave neg for whatever reason.

While I was waiting for someone to reply, I was checking some of the "Positive Feedback" and turns out some of those feedbacks were negatives in a Positive form, if that makes sense?

Also would it be wise for me to create a Store or not?

[digital*ghost]

JMO eBay don't really see feedback as an individual issue, but rather approach it from a collective perspective, in so far as what the likely outcome of certain things will be. They purport that if buyers (as a whole) can't receive negative feedback, they are more likely to remain ebay buyers, whereas the possibility (or actuality) of a seller receiving negatives, by and large, won't stop them from continuing to sell on eBay. 

There's a large scope in that assessment for individual experiences to show otherwise, but the end of is that ebay wants to keep buyers here for "the greater good" (where that primarily, if not exclusively, means their bottom line).

The feedback policy is that you're not allowed to leave a comment which conflicts with a positive rating, so in theory if a seller is really happy someone didn't pay for an item, a comment like "Thanks for not paying, now that I think about it, I want to keep it afterall!!" is positive and possibly also informative...(and just to be clear, I'm not encouraging people to leave comments like that 😉 ), but in the absence of being able to leave a red dot for a buyer, some sellers will opt to leave a wholly negative comment with a postive (green dot), which can be reported and a policy violation issued against the seller, despite whether or not the buyer's original actions were in breach of eBay policy. 

A store is generally recommended once you have a bit of selling experience, and enough stock to make the subscription worthwhile. Final value fees are a bit lower with a store, depending on the category you sell in, but you lose free auctions unless your items are in the collectibles category. But a store also allows you to list items as BIN for up to 30 days, either free as part of the store allocation, or for lower insertion fees (5c media, 50c other categories with a basic store), and can also use Good 'til cancelled (doesn't end unless sold out or ended manually - 30 day cycle so if it attracts insertion fees it will be one fee per 30 days). You also get a shopfront and can organise your items into more personalised categories within your store, and have them displayed on listing pages. 

For a quick overview of whether you'd benefit (financially) from a store, check the fee illustrator: http://www.fees.ebay.com.au/feeweb/feeillustrator